Address
Form of work
SalaryAbout us
Diehl & Sons Inc. DBA New York Freightliner.
We have been in business for more than 40 years with current Franchises in Freightliner, Western Star and Isuzu selling New and Used trucks. We also offer competitive pricing on Truck Parts and Services.
Responsibilities:
- Manage and oversee the daily operations of the service department
- Ensure customer satisfaction by providing excellent service and resolving any issues or complaints
- Coordinate and schedule service appointments for customers
- Assign work orders to technicians and monitor progress to ensure timely completion
- Provide guidance and support to technicians, including training and development opportunities
- Maintain accurate records of service orders, invoices, and customer interactions
- Collaborate with other departments to ensure smooth workflow and efficient service delivery
- Stay up-to-date with industry trends and advancements in automotive service technology
Requirements:
- Proven experience in automotive service or related field
- Strong knowledge of auto body repair, automotive diagnostics, and automotive service procedures
- Excellent communication and interpersonal skills
- Ability to effectively manage a team and prioritize tasks in a fast-paced environment
- Proficient in using computer software for scheduling, record keeping, and communication purposes
- Upselling skills to promote additional services or products to customers
- Familiarity with oil change procedures, air brake systems, transmission repair, and wheel alignment is preferred
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Pay: $130,000.00 - $150,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 10 hour shift
- 8 hour shift
Work Location: In person
