Service Manager – Lakewood, NY
Essential Duties and Responsibilities:
- Train Advisors to greet every customer that enters our facility with hospitality and the highest level of respect.
- Train Advisors to present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
- Manage the store’s workflow in an effective and efficient manner.
- Train Advisors to possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity.
- Maintain a positive attitude and team atmosphere at all times.
- Use the phone in a professional manner, always with the intention of creating a long term relationship between the store, yourself and the customer.
- Supervise and direct employees.
- Prepare business goals for each month as well as each year.
- To act in a professional manner that reflects the quality organization you represent. Always project an attitude of honesty and integrity.
- Direct, coordinate, and participate in performing customer service activities as dictated by work load.
- Ensure that all work is performed to proper specifications.
- Assist other employees as needed.
Job Type: Full-time
Pay: $54,374.97 - $65,483.83 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Maintenance: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Lakewood, NY 14750 (Preferred)
Ability to Relocate:
- Lakewood, NY 14750: Relocate before starting work (Required)
Work Location: In person