Service Engineer Ii

While Generac is always evolving, our commitment to local and distant communities remains steadfast. Throughout the company’s history, we’ve been dedicated to helping those in need, both in our day-to-day roles and in our efforts to give back. This commitment is our responsibility, pride, and passion. We create products that support people and that philosophy flows into all we do. A career at Generac means contributing your time and skills to create something that has a bigger impact and the potential to change the industry.

At Generac, we don’t simply wait for opportunities to come to us. Our teams consistently seek out new and innovative advances in our industry, driving our great success and company growth. We are a leader in the power generation industry that is successfully breaking ground in the Clean Energy segment. This growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture. Join us, as we inspire change for a better world, positively impact our people and the community, influence and achieve positive results that support growth, and innovate the industry.

The Engineer II is responsible for providing Service Engineering input to the product development projects assigned to him/her, including interfacing with the cross functional team consisting of engineering, operations (industrial engineering, production, and material procurement, sourcing) quality, service, and marketing.

Major Responsibilities:

• Designs, validates, and brings service products to market.
• Aids in monitoring the performance of products in the field and changes to service requirements to improve cost of ownership, operational availability, and maintainability.
• Provide service impact to product development in the Industrial, Commercial, Residential and/or Retail generator or Power Tools product area including; Creating and maintaining CAD models, drawings, and BOMs, Supporting product development plans (schedule, product cost, meeting design inputs), Interfacing with internal company personnel, Provide technical support for assigned projects.
• Specifies precise service functional requirements; supports design, test, and validation to evaluates the design's overall effectiveness, cost (including cost/benefit analysis), reliability (risk analysis), maintainability, and safety.  
• Designs, develops, executes, and evaluates service Bill of Material specifications through a variety of analyses such as FMECA, RCM, MTA, FTA, and LORA to optimize serviceability requirements.
• Collaborates with internal manufacturing partners, purchasing, designers & product specialists, field technicians, and trainers to optimize service and cost of ownership
• Utilizes CAD (Computer Aided Design) or CAE (Computer Aided Engineering) systems to model service designs and produce detailed engineering drawings.  

Minimum Job Requirements:

• Bachelor of Science Degree in Mechanical or Electrical Engineering or related discipline
• 2 years of relevant work experience

Preferred Qualifications:

• Masters degree in Engineering, business or related field.
• Design experience with a variety of materials (plastics, alumni castings, sheet metal, etc.) and basic knowledge of material specs and use
• Experience in new product design and development
• Experience conducting analysis using FEA, CFD, etc.; 
• Experience conducting FMECA, FTA, RCM, and LORA analyses
• Experience with 3D modeling such as Creo or SolidWorks
• Experience with service BoM’s and provisioning of spare parts
• Experience with field service, maintenance, and training 
• Experience with SAP or equivalent ERP

Knowledge / Skills / Abilities:

• Ability to perform detail-oriented work with a high degree of accuracy;
• Demonstrated written communication and presentation skills;
• Ability to translate technical information to all audiences;
• Able to solve moderate to complex engineering problems; 
• Good decision-making skills;
• Technical Skills to include 3D modeling (Creo or SolidWorks);
• MS Excel, MS Word; etc.;
• Knowledge and technical skills associated with business intelligence software such as Power BI

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.  The employee is regularly required to stand and walk.  On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders.  The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel. 

To formally apply to this position click here: https://generacta.avature.net/careers/JobDetail/Waukesha-Wisconsin-United-States-Service-Engineer-II/11430. You will not be considered an applicant until you complete online application. 

Great Reasons to work for Generac: 

• Competitive Benefits: Health, Dental, Vision, 401k and many more
• State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities 
• Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
• Enjoy summer hours (Memorial Day – Labor Day)
• Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
• We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. 
• Every day is Jeans Day! Dress for your day.
• Product loan and discount programs
   

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."