Service Engineer

What's Next? Join ZF!

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Service Engineer
Country/Region: US
Location:

Vernon Hills, IL, US, 60061

Req ID 63368 | Vernon Hills, United States

What you can look forward to as a Service Engineer:

Implementation and coordination of service actions both in house and in field.
Establishes and maintains positive customer relationships for technical issues and customer satisfaction.
Interprets, distributes and follows up to ensure Service Change Notices are implemented throughout the organization.
Creates and distributes Technical Service Bulletins for ZF product to aid customers in product installation.
Proactively alerts Industrial Business Line Product Management and Quality department about potential safety and technical issues on ZF product. Helps to find solutions by using problem solving process.
Provides technical support on new product releases, B.O.M.’s and catalogs.
Assist in warranty inspections and provides failure analysis on ZF product warranty claims which may require some travel.
Travel internationally and domestic up to 20%.

Your Profile as a Service Engineer:

Bachelor’s degree in engineering or related technical field
Preferred 1+ years experience (including internship or co op)
Preferred experience with high voltage vehicle systems and CAN knowledge.
Preferred heavy duty construction vehicle or commercial vehicle experience
Proficiency in Microsoft Office and SAP
Project management, good customer relations and negotiation skills.
Self driven and result & detail oriented.
Must be able to troubleshoot/problem solve drivetrain issues.

Why you should choose ZF in Vernon Hills:

Annual Incentive Plan

Paid Vacation

401k Plan

Health Care Benefits

Paid Holidays

Tuition reimbursement for educational advancement

A strong diversity culture

Supportive Employee Groups and community outreach activities

Be part of our ZF team as Service Engineer and apply now!

Contact

Kyle Nader

DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:

Nearest Major Market: Chicago
Job Segment: Construction, Project Manager, Intern, Equity, Engineering, Technology, Automotive, Entry Level, Finance