Service Coordinator/ Accounts Receivable/ Invoicing

Service Administrator

Service Administrator will work as an intermediary between the Services Sales, Administration, & Field Technicians to help the service department operate as efficiently and methodically as possible. Collecting all service proposal documents from the services sales team. Verify planned future service/Inspection cycles. help with coordinating with Construction group on scheduling technicians for service. Taking Services call and properly assigning field technicians for repair. Assigned Job files for new jobs & existing clients. Organizing & maintain the Service files & service job logs. Procuring equipment based on service project estimation sheet. Assigning Purchase Orders to Vendors. Update Service Matrix and Client information. Complete service/ Inspection Work orders before invoicing. Send Inspection/Test Reports to client

The goal is to keep the Service department running in an efficient and profitable manner, Provide great customer service, Help other departments with the transfer of paperwork.

Service Coordinator Tasks:

• Work with service manager to schedule and coordinate service calls

• Coordinate procurement of equipment

• Assign job numbers and organize service, Inspection, Material orders.

•Assign Purchase orders to vendors.

•Uploading inspection reports using company software

• Work with project managers to schedule techs for jobsites

• Invoice and upload documents to QuickBooks

• Daily telephone and email follow-through with customers

• being a “Team Player” that is willing to help anyone who may be need of assistance

• Constantly operates a computer and other office productivity machinery (copier/printer, etc.)

• Must be able to remain in a stationary position 50% or more of the time

Qualifications:

• Ability to prioritize based on current project demands

• Excellent customer service skills

• Basic Quantitative math skills, percentages, basic additional & subtraction.

• Computer skills - you will use QuickBooks, Microsoft Office – (Excel, Word, Outlook), Sharepoint

• Detail oriented, Prompt, On-time

• Problem Solving

• Positive Attitude

• Excellent telephone, interpersonal, and communication skills are required

• Must be dependable and reliable with ability to complete tasks without need for follow up

• General knowledge of office practices/procedures and office equipment

• Ability to learn proprietary software

• Misc. administrative work when requested.

• Work in a fast-paced service environment

• Ability to work as part of a team to achieve the Company’s overall goals

• Prior experience in service-based business

Required

Skills/Qualifications

• Valid driver's license

• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

• Drug screening required

• QuickBooks experience - certified a plus

Preferred

• QuickBooks certified +++

• Experience within fire alarm/suppression industry (preferably special hazards)

• Availability to start within two weeks after offer made/accepted.

Work Environment: This job is in an office setting

Benefits:

Competitive wages Medical and dental

Vacation Sick Pay

401k

Opportunity for additional on the job training to enhance individual opportunity

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Experience level:

• 10 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Chino, CA 91710: Relocate before starting work (Required)

Work Location: In person