Job Responsibilities and Duties:
Primary:
- Sales: Sell repairs and service to customers based on their needs goals and desires, using company guidelines and best practices. Secondary :
- Customer Service: Assist customers by answering questions and inquiries over the phone, via email, and in person.
- Administrative: Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed under direction of manager.
- Other tasks: Fill in on tasks as needed to maintain the flow of the shop. Examples could be: running a shuttle, checking out customers, cleaning the bathroom, picking up a part, or any other task that can be safely completed which is needed.
Minimum Qualifications:
- Sales Experience: Must have at least 1 year experience in any sales role or demonstrate an ability to sell.
- Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.
- Computer Knowledge: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs.
- Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone.
- Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator.
- Physical Demands:
- Must be able to get into and out of various vehicles without assistance.
- Must be able to drive a motor vehicle with passengers.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.