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SalaryExperienced Service Advisors needed: , organization, professionalism, and strong communication skills are a must. CDK Service, SmartMENU and strong computer skills is preferred. We offer above average compensation, a great work environment, and great benefit. All inquiries held in the strictest confidence.
- Ensure the guests receive prompt, courteous and effective service
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- .Prioritize required services, and be prepared to provide options upon request.
- Keep guest informed on completion time, service expenses, and possible changes.
- Ensure guest has a positive dealership experience.
- Know the product well enough to answer characteristic and operational questions.
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Qualifications:
- Previous service writer / advisor experience is a plus.
- Ability to obtain information in a courteous, friendly and professional matter.
- Must have good communicative and interpretive skill.
- Must have computer proficiency. CDK Service system knowledge preferred.
- Must have a valid driver’s license.
Job Type: Full-time
Pay: $49,552.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
License/Certification:
- Driver's License (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: In person
