Service Advisor

RAY CATENA JOB FAIR

Friday April 12 th 730am-700pm

TO BE HELD AT OUR AUDI FREEHOLD DEALERSHIP

3561 ROUTE 9 NORTH FREEHOLD NJ 07728

THE RAY CATENA AUTO GROUP IS LOOKING FOR TALENTED AND MOTIVATED

CANDIDATES FOR POSITIONS FOR ALL OUR LOCATIONS, INCLUDING, BUT NOT

LIMITED TO:

SERVICE ADVISORS

Full-time and part-time positions available.

On the spot interviews will be conducted

Competitive pay, comprehensive benefits and 401k offered.

Job Overview:
We are seeking a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our auto service department. Your primary goal will be to assist customers with their vehicle maintenance needs and ensure their satisfaction.

Duties:
- Greet customers and listen to their concerns or requests
- Perform vehicle inspections and accurately assess the required repairs or maintenance
- Provide customers with detailed explanations of recommended services and associated costs
- Schedule appointments and coordinate service timelines
- Communicate with service technicians to ensure timely completion of repairs
- Maintain accurate records of customer interactions, services performed, and payments received
- Handle customer inquiries, complaints, and disputes in a professional manner
- Upsell additional services or products as appropriate

Experience:
- Previous experience in auto service management or as a Service Advisor is preferred
- Strong knowledge of vehicle maintenance and repair processes
- Familiarity with auto estimating software is a plus
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with strong organizational skills

Skills:
- Knowledge of vehicle maintenance and repair processes, including oil changes, brake repairs, etc.
- Ability to align customer needs with appropriate services or repairs
- Strong customer service skills to provide exceptional support and build long-term relationships
- Proficient in using auto estimating software for accurate cost assessments

If you are a dedicated professional with a passion for providing outstanding customer service in the automotive industry, we encourage you to apply for this position. We offer competitive compensation, ongoing training opportunities, and a supportive work environment. Join our team today as a Service Advisor and take your career to the next level!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift
• Night shift

Work Location: In person