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SalaryJob Description:
The Odyssey is an iconic steak-forward concept atop the scenic hills of Granada Hills, with captivating views of the surrounding San Fernando Valley. The Odyssey is FARM TO TABLE: FRESH. FUN. FLAVORFUL. Over-the-top culinary and cocktail programs set us apart from the rest, and make the future of the Odyssey exceptionally bright. If you love making magical moments happen through food, beverage and a 5-star experiences, then we want to meet you!
Pay: $16.78 - $25.00 / hour
Benefits:
- The opportunity to collaborate with world-renowned mixologists and industry professionals.
- Competitive compensation and gratuities.
- A vibrant and inclusive work environment that values creativity and teamwork.
- Access to a wide range of spirits and ingredients to fuel your creativity.
- Continuous learning and skill development through workshops and training sessions.
- Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off
- Employee Assistance Program (EAP)
- Employee meals
- Opportunities for growth + advancement
- Referral program with payouts up to $4,000, depending on the position.
- Paid vacation/sick time renewed yearly.
- ...And more!
Responsibilities:
Guest Service: Provide outstanding and personalized service to our guests, ensuring their needs are met and they have an enjoyable dining experience.
Menu Knowledge: Have a deep understanding of our menu offerings, including ingredients, preparation methods, and special promotions. Be able to make recommendations and answer questions about the menu.
Order Taking: Take accurate food and beverage orders from guests, ensuring special requests and dietary restrictions are communicated to the kitchen staff.
Teamwork: Collaborate with other team members, including kitchen staff and fellow servers, to ensure smooth and efficient service. Communicate effectively with colleagues to relay guest preferences and special requests.
Table Maintenance: Set up and maintain dining areas, ensuring cleanliness, proper tableware, and condiments are available. Clear and reset tables promptly after guests leave.
Upselling: Promote additional sales by suggesting appetizers, desserts, and beverages to enhance the dining experience. Encourage guests to try our special dishes and beverages.
Payment Processing: Handle guest checks and payments accurately, processing cash, credit cards, and other forms of payment. Provide guests with receipts and thank them for their patronage.
Compliance: Adhere to all health and safety regulations. Maintain cleanliness and hygiene standards in work areas, including personal grooming and uniform standards.
Guest Feedback: Listen to guest feedback and resolve any complaints or issues promptly and professionally. Report feedback to the management team for continuous improvement.
Qualifications:
- Previous experience as a server in a full-service, upscale restaurant setting is required.
- Exceptional guest service skills with a friendly and approachable demeanor.
- Strong communication skills and ability to work well in a team.
- Knowledge of food and beverage trends, including wine and cocktail selections.
- Ability to handle multiple tables and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in order taking and payment processing.
- Flexibility to work evenings, weekends, and holidays as required.
Disclaimer:
Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
Experience
Required- 1 year(s): Restaurant Server
Behaviors
Required- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
