AddressResponsibilities:
- Present food and beverage items quickly and accurately, with proper garnish to all guests at all times.
- Develop a thorough understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the Guest.
- Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
- Remove used utensils, plates and glassware between courses and provide replacements if needed by the Guest.
- As quickly and accurately as possible, take Guest orders at the table and input them in the POS system.
- Execute the PURE Steps of Service for all Guests.
- Understand and uphold all PURE taqueria policies regarding Guest hospitality and safety, including alcohol consumption, allergies, sanitation, etc.
- Respond immediately and appropriately to any situation where the Guest perceives less than legendary service or hospitality, including involving a Manager.
- Provide warm, friendly and efficient service and hospitality so that every Guest becomes a repeat Guest.
- Accurately prepare cash-outs and other end-of-shift reports.
- Clock in and out accurately according to your posted schedule.
- Keep waste to a minimum by accurately inputting orders in the POS system, garnishing correctly, and preparing food items accurately during side work by following recipes and prep lists carefully.
- Carry, stack, store and clean plates, glassware and utensils properly.
- Avoid unnecessary breakage, and do not carelessly throw small wares in the trash.
- Maintain a clean workplace and floor and address spills immediately.
- Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work.
- Demonstrate respect and courtesy towards all FOH, BOH and Manager Team Members.
Requirements
- Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages
- At least 2 years of experience as a Server or Bartender in a table service restaurant.
- Must be fluent in English.
- Must possess the ability to write Guest orders accurately and operate a POS system.
- Must be able to work effectively in a fast paced setting while walking or standing for up to 12 hours per day.
- Must be able to carry 2-3 plates, trays of 4-6 drinks, or bussing trays safely.
