Server - Novecento Aventura

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide a genuinely hospitable experience.

Duties & Responsibilities:

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.

• Inform guests of specials and menu changes.

• Make recommendations you genuinely feel your guests will enjoy.

• Answer questions about our food, beverages and other restaurant functions and services.

• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

• Deliver food and beverages from kitchen and bar to guests in a timely matter.

• Perform side work at the start and end of each shift as required by service station assignment.

• Clean tables, doors, floors, floorboards, windows, vents, lights etc. Maintain clean and sanitary environment throughout the entire restaurant.

• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

• Be ready and willing to assist fellow servers as situations arise.

• Be ready and willing to assist busperson with clearing and resetting tables.

• Thank guests for their visit and invite them to return.

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications:

• Be able to communicate and understand the predominant language(s) of our guests.

• Must have a basic knowledge of dining room and service procedures and functions.

• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

• Be able to work in a standing position for long periods of time (up to 10 hours).

• Be able to reach, bend, stoop and frequently lift up to 50 pounds.

• Ability to work in a fast paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Financial: Inspired to perform well by monetary reimbursement