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Form of workAbout the Role: We are seeking a highly skilled and motivated Server Engineer with expertise in server virtualization to join our dynamic IT team. As a Server Engineer, you will play a key role in designing, implementing, and maintaining our server infrastructure, with a focus on virtualization technologies.
Essential Duties and Responsibilities:
Server Virtualization:
- Provided technical support for various virtualization environments, including Hyper-V and VMware, servicing 4,000+ servers.
- Implement, deploy, and administer Microsoft Hyper-V or VMware virtualization in large, clustered environments.
- Work collaboratively with cross-functional teams to develop and implement virtualization best practices and standardization.
- In-depth troubleshooting and performance tuning skills.
- Proactively monitor server environments.
- Experience with hypervisor-agnostic workload relocation and backup tools for migrations and business continuity (e.g., Zerto, ASR) is highly desired.
- Understanding of Storage Technologies such as EMC, HP, NetApp, and NAS.
- Conduct capacity planning and predictive analysis for virtual server environments.
- Utilize tools and software (e.g., RPA, Orchestrator, Ansible) to automate server builds and processes.
- Engage and manage support escalations with vendors such as Microsoft, VMware, Dell, and HP.
Server Administration:
- Familiarity with Windows OS’s up to 2022, and common Linux distributions.
- Datacenter server racking, stacking, and hardware server parts replacement. Including yearly refresh project, maintenance, and new system deployments. (Dell and HP experience highly desirable).
- Advanced Windows Server troubleshooting skills.
- Solve highly complex problems, collaborating on cross-team and cross-product technical issues.
- Demonstrate progressive, in-depth knowledge of security best practices.
- Ensure satisfaction of Data Center installation projects.
- Solid understanding of networking principles such as TCP/IP, DNS, and DHCP.
- Skilled with scripting languages (PowerShell, VB, .net) to automate administrative tasks and processes (Desired).
- Understanding of member server AD and GPO processing.
Other Duties as Assigned:
- Provide after-hours support and actively participate in 24x7 365 On-Call rotations, which involve quarterly one-week secondary and one-week primary rotations. This includes promptly responding promptly to inbound phone calls, emails, and automated paging alerts.
- Track and document all incidents, including root cause.
- Prepare detailed status reports and collaborate with tech leads, technology services managers, and escalation resources.
- Complete special projects and annual objectives as assigned.
- Collaborate with fellow team members to resolve complex technical issues.
- Proactively research issues and help develop solutions.
- Engage with individuals with tact, courtesy, mutual respect, and professionalism.
- Collaborate/develop standard configuration templates, processes, and procedures.
- Speak clearly, both in person and by telephone, and maintain regular, dependable attendance.
- Occasional travel may be required.
