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Form of workAbout Us:
Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.
Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.
About the Role:
This role provides an exciting opportunity to work closely with Sitecore prospects, customers, and partners to help develop, accelerate, and close sales opportunities, to maximize customer value realization from the Sitecore Platforms.
The individual will also have the ability to coach and work with sellers to help them craft their sales approach to include Value Engineering offerings at the right time and to the right people to deliver the best chance of a high impact result. They will also be expected to work with our technical pre-sales team to add a business and value perspective to the demonstrative work that they perform.
What You'll Do:
- Act as business value specialist to sellers within the region, to work with qualified opportunities to deliver a consultative value-centric sales approach centered around justifying an investment in Sitecore solutions via a value driven, industry-specific, articulation of benefits.
- Proactively work with seller, technical pre-sales, partner management and customer success stakeholders within the region to drive demand for Value Engineering engagements.
- Evangelizing Value Engineering offerings and Value Selling approaches both internally to sellers, sales engineering, and customer success managers; and externally to clients, prospects, and partners.
- Provide coaching and enablement to Sitecore partners to facilitate a joint value-oriented selling approach with our mutual prospects and customers.
- Lead initiatives such as customer stakeholder workshops; aimed at identifying and articulating industry-specific business value for Sitecore product purchase and adoption.
- Develop solution, use case and capability-oriented value propositions and business/ROI cases for prospects and customers, based around the investment in capabilities and disciplines such as experience analytics, data-driven personalization, real-time visitor profiling, testing, experience automation, campaign management, etc.
What You Need to Succeed:
- Demonstrable strengths in numerical, financial and cross-industry operating model knowledge.
- A proven ability to present to, communicate and persuade at a Director, VP and C-level level, whilst still retaining the ability to communicate, interview and present at a practitioner or departmental manager level as required.
- Excellent communication, presentation, and interpersonal skills. Storytelling and design thinking experience would be a benefit.
- Excellent customer experience (CX) / digital optimization / digital marketing knowledge.
- Proven ability to facilitate discussions with a CXO level audience.
- Strong consulting skill set, including excellent discovery, interview, facilitation, analysis, quantitative modelling, listening, and communication skills.
- Be familiar and skilled with graphics & presentation software, Microsoft PowerPoint specifically, to create impactful presentations.
- Be familiar and skilled with spreadsheet software, Microsoft Excel specifically, to create business cases and impact assessment
Additional Skills That Could Set You Apart:
- Not necessarily technical, but to have the ability to translate technical features and functions into business capabilities, business benefits and real business impacts.
- A recent background in Value Engineering, or a relevant digital marketing / CX / digital optimization-oriented role with extensive business / ROI case development experience would be an advantage.
- Familiarity with Sitecore Solutions or similar Digital Experience Platforms would be an advantage.
- Experience using business case software would be an advantage
Why You Should Click ‘Apply’:
Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
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