Senior UX Manager - Design Systems

About you

You’re looking to join a customer and product focused company where you’ll support a team of passionate individuals as you deliver the best product possible to help a mission driven organization Grow Better. You’re seeking an opportunity where you’ll:

• Co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.

• Be building a critical product and team within a scaling organization - we don’t have all the answers and we’re counting on you to help explore the right problems 

• Be able to work where and how you work best: at home, the office, or any mix of both

About the team 

Our Design System is at an exciting inflection point. The design system, components, and documentation we created years ago helped us through significant growth and change. Yet, our scale has outpaced the system, and it’s time to make a deep investment in some big, key improvements to truly make it world-class. You’ll have the opportunity to lead this growing team and the organization into the future by defining the next generation of the system.

We’re looking for a strategically-minded, outcomes-oriented design leader to own and evolve our Design System.

Here’s what success in your role looks like

• Foster trusted relationships across teams, creating shared roadmaps and vision for driving customer-focused outcomes across an organization

• Establish product objectives, goals, and strategic plays to inspire teams to execute

• Design the cultural conditions for company-wide changes to a global brand system, product design language, and operating model 

• Demonstrate continued commitments to increasing team safety and belonging

• Facilitate manager level training and advocacy of the design system 

• Partner with engineering and UX leaders, helping improve collaboration and drive team effectiveness and efficiencies 

• Coach and develop a growing team while bringing a sense of mission and setting expectations for and driving great performance

• Be a thoughtful partner in helping UX leadership expand organizational design strategy and vision

• Create decision making frameworks and programs to govern product and design system excellence within an organization

• Deliver intuitive products - we value consumer-grade experience quality while solving enterprise problems

• Build deep domain in multiple product areas and using those insights to drive innovation and help guide the design system priorities 

• Measure and track the impact of the design system on internal teams and external HubSpot customers

You’ll love this role if you are

• An empathetic and supportive leader who values delivering actionable feedback and career growth guidance to help teams do their best work 

• Committed to showing as a leader that you’re invested in building a diverse, inclusive, and psychologically safe work environment

• Able to collaborate and influence across disciplines and levels of an organization

• Skilled at collaborating with adjacent teams to create consistency in the product experience

• Have a passion for Design Systems, helping teams connect the dots, and making the end-to-end customer journey seamless

• Experienced in guiding your team to identify impact that is great for customers and good for business 

• Able to lead constructive critiques and have a developed sense for balancing quality, progress, and cohesion of design 

• Able to support a team in managing through complex scenarios to find clarity from ambiguity

• Experienced in building, managing and scaling high-performing teams

• Someone who understands how to foster team health and brings a sense of mission to the group you lead. This includes being responsible for creating a safe space for feedback, thoughtful team organization, aligning strengths to problems and providing opportunities for career growth through additional responsibility or potential impact

• A leader who shares our HEART values and practices growth mindset

About UX at HubSpot

Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.

Want to know more about product design at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth

• By the people, for the people: keeping your design system evergreen

• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

You might not feel like you “check all the boxes” as you read this job post, but we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

Cash compensation range: 200000-320000 USD Annually This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer. The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.