Address
Form of workOur Digital Customer Experience (DCE) Design organization is looking to expand with Senior User Experience (UX) Designers that will design and deliver experiences for our customers that are simple and secure. As part of our team, you will have the opportunity to impact millions of people in a deeper, more engaged way by working on everything from our online banking and mobile app to emerging payments - that are used by millions of business banking customers every day.
In this role, you will help solve user problems in the world of helping our businesses users in Small Business Payments product area. You will leverage your passion for creating simple, beautiful solutions to complex problems, by obsessing over understanding the customer and their context, and create user flows + prototypes to explore concepts and tell the story behind the design. Your experience working on multi-platform designs in the past and desire to work on the problem end-to-end to help our products to continue to evolve and meet the needs of our Business Banking customers.
**Job Responsibilities**
+ Liaise with product managers to define design requirements
+ Review graphics, layouts and fonts before products are completed
+ Finalize and deliver wireframes, redlines and America with Disabilities Act spec designs
+ Follow release deadlines to ensure timely delivery of work
+ Follow up with product managers and BSA's to ensure their requirements are met
+ Keep up-to-date with trends techniques and software
**Required Qualifications, Capabilities, and Skills**
+ 3-5 years of experience designing customer experiences and shipping products
+ Experience across multiple release cycles working closely with design, product management + development teams to realize experiences designs using agile project management
+ Experience creating wireframes and detailed visual design documents (comps, redlines) for shipping products
+ Experience designing for finance, banking, payment-related spaces is nice to have
+ Ability to synthesize complex, interdependent, and sometimes competing needs
+ Ability to develop and sustain effective and cooperative working relationships with peers, managers and other internal or external stakeholders
+ Effective communication of design solutions across roles & levels
+ Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
+ Awareness and practical understanding of current technologies and their application and relevance to digital experiences
+ Thrives in a collaborative, team-oriented, cross-functional environment with distributed teams across in New York, Delaware, Texas and India
+ BFA or BA in related field graduate design degree preferred
+ Portfolio which demonstrates your design approach and delivery of user-centered product solutions
+ Experience in the financial services or similar industry a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Brooklyn,NY $104,500.00 - $140,000.00 / year; Jersey City,NJ $104,500.00 - $140,000.00 / year
