Senior Associate - User Acceptance Testing Lead

As the User Acceptance Testing Lead, you will have the unique opportunity to shape the future of our mobile technology. This role offers the chance to collaborate with diverse teams and play a pivotal role in executing our roadmap. Join us and contribute to innovative technology solutions while growing your career in a dynamic and supportive environment.

As a Senior Associate - Test Lead in our User Acceptance Testing team, you will play a pivotal role in executing our roadmap and assisting with User Acceptance Testing. You will collaborate with cross-disciplinary teams, including design, technology, and service delivery teams, with a primary focus on the mobile space. This role provides an opportunity to partner with Testing Leads and teams to assist in testing large, highly visible cross-functional initiatives. You will also manage defects, monitor and report on defect resolution, and design, develop, and assist in the creation of manual test scripts.

Job Responsibilities

• Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Co-ordinates with all stakeholders located globally and in different time zones to achieve overall quality goals
• Understand requirements/customers/end users and accordingly outline various testing artifacts such as test plan, test cases, test data, reports, and traceability
• Execute functional, integration, regression tests to ensure application quality
• Build, maintain and enhance automation artifacts leveraging Selenium, Java, Maven, TestNG, Rest Assured, GIT, and Jenkins
• Cross-train automation for team members

Required qualifications, capabilities, and skills.

• 3+ years of experience in a Quality Assurance or User Acceptance Testing role within the financial services industry
• Familiarity & experience in Credit Card Payments, Third Party Wallets or Tokenization.  
• Exposure or experience in Behavior Driven Development (BDD)/ User Defined Function behavior driven development and test-driven development.
• Hands-on experience of Software Development Life Cycle principles and Quality Assurance methodologies/best practices, experience in the design of detailed functional and regression test plans, and the creation and execution of test scripts within the financial services industry.
• Experience working in an Agile development environment and with Agile project methodologies.
• Proficiency maintaining Excel macros using Visual Basic Analysis & hands-on experience conducting Mobile testing using devices and simulators like See Test, Nautilus.

Preferred qualifications, capabilities, and skills

• Bachelor's degree in Computer Science, or related field of study, or equivalent relevant experience.
• Excellent attention to detail and ability to analyze detailed business requirements, raise questions and seek resolution to outstanding clarifications required for test.
• Proficiency with Jira, Confluence, Figma. Exposure to Automation Testing Framework. (UDF & Cucumber).
• Passion for online & mobile technology and knowledge of industry structure, trends, and influential companies. Passion for continuous improvement

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans