Senior System Administrator - Guantanamo Bay, (Gtmo)

GCyber is currently hiring aSenior System Administrator (NGBS), for the Office of Military Commissions (OMC) as part of DISA's Joint Service Provider (JSP) Service Delivery contract. You will lead a team of up to four (4) System Administrator qualified professionals and interact daily with the OMC IT Support Team and the OMC customer to ensure productivity and resolve IT issues that the end-users may have with existing servers, desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementation of key OMC IT initiatives anticipated during this effort. Although this position resides in Naval Station Guantanamo Bay (NSGB), there may be a requirement to travel to the National Capital Region (NCR) occasionally.
As a Senior System Administrator (NGBS), you will:

• Lead the Systems Administration team to fulfill Engineering and Implementation (E&I) tasks and Operations and Maintenance (O&M) support for NIPR, SIPR, JWICS, and Special Access for National Program (SAP) - level system infrastructure for approximately 150-400 users. This user count fluctuates based on support for hearing operations ay NSGB.
• Lead the Systems Administrator tasks required for addressing ISSO ATO tasks, including (but not limited to) DISA STIG implementation, RMF security scan responses, and other requirements needed for ATO remediation with DISA and DIA.
• Lead O&M support for SQL Database infrastructure.
• Lead O&M support for OMC server and desktop-based software applications.
• Lead data backup and restoration capabilities for NIPR, SIPR, JWICS, and Special Access Systems.
• Lead replication of network file share volumes via Distributed Files System w/ Replication (DFS-R) between the NCR and NSGB locations. This includes leading the effort to request adjustments to DFS-R requirements with DISA/JSP.
• Support storage area network (SAN) and encrypted file storage capabilities.
• Provide systems recovery and repair operations employing industry best practices for Systems troubleshooting and fault isolation.
• Conduct the planning, implementation, validation, and verify all server system upgrades, patches, and STIGs to meet ATO requirements and provide system longevity or lifecycle refresh (LCR).
• Ascertain and repair all hardware and network connectivity issues with NIPR/SIPR/JWIS and SAP systems.
• Support for technical upgrading and maintaining of entire end-user systems.
• Assist in testing and deployment of new applications and systems.
• Develop performance measurements (goals/metrics/reports) utilizing the current and future service desk platforms and facilitate a feedback system for team members on customer service, communication, and technical skills to enhance the quality of support delivered.
• Utilize ITIL best practices to enhance and optimize the services provided to end users.
• Participate in implementing an enterprise knowledge base and knowledge management best practices.
• Coordinate with OMC and JSP/DISA IT support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous improvement initiatives and methods.
• Resolve customer issues effectively or escalate them to appropriate support tiers.
• Work with management in assessing staff performance/reviews/changes.
• Assist in the professional and technical development of the team.

Minimum Qualifications and Experience:

• Active DoD Top Secret/SCI security clearance
• Bachelor's degree, including consideration of vendor certification in technology being applied.
• DoD 8570 IAT II certification (e.g. Security+, CND, CCNA-Security, CySA+, GICSP, GSEC, SSCP)
• VPC Data Virtualization and/or End User Computing
• Either MCSE Core Infrastructure or Azure Solutions Architect Expert Certification
• 10+ years of professional experience supporting Microsoft Enterprise IT Systems.
• 7+ years of experience with Microsoft System Administration in an Enterprise Environment, including Microsoft Active Directory, Group Policies, and Visual Basic hardware, software, and operating systems in Microsoft Windows Server Environment; must be proficient with Microsoft Windows Server.
• Administrative Experience in SQL Server Database Administration
• 4+ years of experience leading tasks of a similar size/scope
• 4+ years of experience with the following IT disciplines:
  • Security configuration of Windows Server/Windows 10
  • Microsoft SCCM or similar technologies
  • Maintaining PKE Infrastructure
  • Implementing and managing VDI Infrastructure
  • Server Virtualization Technologies

GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
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