JOB DESCRIPTION:
- Administrate Salesforce platform and the associated applications to support and advance Brain health research mission.
- Collaborate with cross functional IT teams and users to evaluate, define and complete new development requests.
- Translate business requirements into IT solutions that best leverage the existing platforms and products.
- Configure IT Solutions on Salesforce, Amazon Web Services or other suitable technologies.
- Develop software in programing languages such as Apex and Python.
- Complete regular internal system audits and prepare for upgrades.
- Provide detailed level of effort estimates for proposed new solutions.
- Support users by seeking to understand their needs, offer efficient solutions, assisting their daily IT operations.
- Document IT solutions and patterns with technical details
- Identifies, designs, develops, implements, and revises software applications to meet business needs.
- Supports software applications and associated operating systems.
- Programs, analyzes and writes specifications.
- Devises solutions to system problems.
- Develops and tests applications; makes revisions to improve functionality.
- Develops and analyzes the effectiveness of new applications and test procedures.
- Writes and edits reports to provide recommendations, conclusions and other data.
- Performs related responsibilities as required.
- A bachelor's degree in computer science, math, engineering or a related field and three years of related experience in programming and software systems or an equivalent combination of education, training and experience.
- Knowledge of software development in a research institution context preferred.
- Strong knowledge of Salesforce Sales Cloud platform, SQL and database development, Python and/ or Java
- Experience with Software Engineering best practices such as software design patterns, CI/CD, version control, automated testing, and configuration management is required.
- Excellent interpersonal, verbal, and written skills with a proven ability interacting with all levels of management, stakeholders, support personnel, and customers.
- 1 year of experience with Salesforce Platform is strongly preferred.
- Knowledge of academic administration or clinical research applications.
- Knowledge of Agile methodology
- Experiences with Amazon Web Services
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