Senior Research And Development Laboratory Operations Technician I

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At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.
Position Overview
The Sr. R&D Laboratory Operations Technician will be a primary point of contact for internal and external customers seeking support and/or information regarding activities in Research and Development labs. This position will provide both administrative and technical support to R&D personnel to ensure a continuous lab workflow and data integrity are maintained. This position will be a direct contact for external vendors conducting business directly with R&D, and will coordinate work in R&D labs by Exact Sciences functions including Facilities, Metrology, EHS and IT. Additionally, this position will maintain the responsibility of inventory management and procurement of supplies and consumables critical for R&D lab activities.
Essential Duties
Include, but are not limited to, the following:

• Manages an inventory of R&D lab consumables including warehouse and stockroom organization. Oversees offsite storage inventory of R&D materials and requests distribution of items as necessary.
• Maintains a master consumables list and applicable vendor information and contacts.
• Procures necessary items in a timely manner preventing lab down time.
• Maintains proficiency with SAP and stays up to date with SAP trainings.
• Works with Production Support to follow up on missing items, backorders, or product information inquiries and communicates relevant information to lab personnel.
• Coordinates high volume reagent and consumables needs for large studies with the appropriate R&D team.
• Assists lab personnel with locating fit for purpose consumables, reagents and small equipment from approved vendors.
• Coordinates and monitors delivery of consumables and services by external vendors to meet the R&D lab needs for dry ice, liquid nitrogen, medical waste disposal, e-waste and metal disposal, lab coats, and purified water systems. Adjusts the schedule when necessary to meet demand.
• Primary point of contact for lab label printing training, information and troubleshooting.
• Utilizes a facility and instrument monitoring system.
• Serves as a primary day schedule contact for alarms.
• Performs monitoring system hardware installation and troubleshooting as necessary.
• Assists with the management of R&D cold storage including defrosting of freezers and allocating storage space for teams as appropriate.
• Maintains administrative responsibilities in a computerized maintenance management system (CMMS). Updates, re-locates, or on-boards equipment as necessary. Submits corrective maintenance for equipment. Assists lab personnel with administrative aspects of CMMS.
• Completes scheduled equipment maintenance and/or calibration and appropriately documents the process in CMMS.
• Coordinates lab entry and timing with Facilities so that planned maintenance does not interfere with lab activities. Holds regular meetings with Facilities and maintains an action tracker to make certain R&D lab requirements are met.
• Notifies lab personnel of lab closures, planned maintenance, HVAC and/or equipment issues/maintenance or anything else that could potentially impact lab activities.
• Partners with EHS to promote safety in R&D laboratories. Generates chemical inventories, conducts safety inspections and coordinates reagent waste disposal. Maintains necessary certifications.
• Supports the lab workflow and makes certain policies are followed to prevent DNA contamination.
• Coordinates instrument calibration and/or repair, and a pipette calibration schedule with Metrology.
• Conducts regular lab walk-throughs to check and maintain lab safety, cleanliness and consumables stock.
• Performs lab protocols and reagent/sample preparation, as needed.
• Troubleshoots lab equipment and computer issues.
• Leads or assists with R&D lab improvement projects.
• Other duties as assigned.
• Uses excellent communication and interpersonal skills.
• Applies knowledge of good documentation practices.
• Applies demonstrated problem solving skills.
• Applies ability to prioritize tasks and work independently.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work overtime, as needed.
• Ability to lift up to 40 pounds for approximately 10% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to utilize step stools and ladders.
• Ability to safely utilize a pallet jack and hand truck.
• Ability to comply with any applicable personal protective equipment requirements.
• May perform repetitious actions using lab tools.
• May be exposed to hazardous materials, tissue specimens, and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.
• Ability and means to travel 5% between Madison locations.

Minimum Qualifications

• Bachelor's degree in biotechnology or field as outlined in the essential duties; or Associate degree in biotechnology or field as outlined in the essential duties and 2 years of relevant experience in lieu of Bachelor's degree; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor's degree.
• 2+ years of relevant experience.
• Basic computer skills to include Internet navigation, Email usage, and word processing.
• Proficient in Microsoft Office to include Word, Excel, and Outlook.
• Demonstrated familiarity with common laboratory and scientific instrumentation terminology.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• 5+ years of relevant experience.
• Experience with writing protocols and/or SOPs
• Hands-on lab management experience.
• Experience with SAP and computerized maintenance management systems.
• Experience with inventory systems like Kanban and/or inventory management software.
• Hands-on experience with lab instrumentation including real-time PCR platforms, centrifuges and robotics platforms.
• Extensive knowledge of common chemicals utilized in a laboratory setting.
• Experience using facilities and instrument monitoring systems.
• High mechanical aptitude.

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Salary Range:
$42,000.00 - $67,000.00
The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible, and is eligible to receive company stock upon hire as well as annually.
Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.
Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, email hr@exactsciences.com. We'll work with you to meet your accessibility needs.
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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company's affirmative action program.
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