Senior Representative Patient Accounts - Treasury

Penn State Health - Penn State Health Corporation

Location: US:PA:Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 7:30A-4:00P
Recruiter Contact: Lindsay Wright at lwright7@pennstatehealth.psu.edu

SUMMARY OF POSITION:

Under the direction of the Team Manager, the Senior Associate will be responsible for ensuring quality, productivity, and efficient workflow on a daily basis. The Senior Associate will also be responsible for assessing, assigning, and monitoring daily workload, providing higher-level customer service, acting as a preceptor for all new staff and serving as both an internal and external resource. The Senior Associate will also assist in developing and maintaining policies and procedures, participate in special projects, and serve as a technical resource for the team to include full knowledge of all relevant systems and total revenue cycle operations.

High school diploma or GED plus 3 years job related experience required OR Associates Degree plus 1 year job related experience required. Medical Terminology knowledge and prior Revenue Cycle experience preferred. CRCR Certified (obtained within first year of employment) Knowledge, Skills, & Abilities: Excellent customer service, communication and technology skills are required.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained