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At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm's employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster.
About This Role
iRhythm Technologies, Inc. is looking for a Senior Product Quality Engineer to join our Quality Engineering team. This role will work on site 3 days per week at our Cypress, CA Manufacturing location. The Product Quality team focuses on managing the failure analysis program for field performance and service branch. The responsibility of the Senior Product Quality Engineer is to manage field investigations and drive continuous improvement of the product and processes. The role will primarily perform root cause analysis of product with embedded systems, electrical and mechanical characteristics. The ideal candidate will have excellent problem-solving skills and a demonstrated ability to address technical challenges.
Our work environment is a fast-paced atmosphere, fostering excellent cross-functional collaboration. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals who are quality driven and patient focused to join our team!
Responsibilities:
- Responsible for identifying failures and researching failure analysis techniques to improve Product Quality and reliability
- Develop, record, and perform various failure analysis on systems and components to identify root cause
- Establish root cause failure analysis techniques, processes, and test methods
- Develop and manage methods for tracking product performance trends based on failure analysis results
- Perform technical complaint investigations and working with cross functional teams as needed to determine root cause, ensuring all investigations are completed in timely manner
- Develop technical reports to support complaint handling team
- Apply statistical tools to analyze data and drive problem resolution
- Analyze failure reports and recommend corrective action to prevent reoccurrence of problems.
- Interact with device and process development engineers to assist in corrective actions and related risk assessment
- Identify optimum analytical approaches critical to problems
Skills and Knowledge:
- Exceptional problem-solving skills; experience untangling problems to identify root cause;
- Demonstrated ability to communicate and collaborate effectively across engineering disciplines
- Agility in working with cross-functional teams; effective in communicating technical concepts to non-technical people and translating their concerns to engineering impact
- Familiar with failure analysis tools, techniques, and processes
- Strong organizational and time management instincts; able to coordinate resources to meet deadlines in the context of competing priorities and projects; ability to work well under pressure
- Experience in using Microsoft Excel, Word, and Visio
- Knowledge of the Quality Management System; Knowledge of Good Manufacturing Practices
- Familiarity with machine-learning, deep-learning AI, embedded software analysis and debugging preferred
Education and Experience:
- Bachelor's Degree in an applied science or engineering field; Master's degree preferred
- Minimum of 5 years of experience in the medical device industry
- Background in electronics, software engineering and/or product development engineering preferred
What's In It For You
This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:
- emotional health support for you and your loved ones
- legal / financial / identity theft/ pet and child referral assistance
- paid parental leave, paid holidays, travel assistance for personal trips and PTO!
iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more!
FLSA Status: Exempt
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Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.