Senior Product Owner

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities:

The Senior Product Owner – Digital Trust is responsible for enabling United’s cookie and consent platform capabilities across all stages of the customer journey. The Cybersecurity and Digital Risk team is responsible for improving and continuously updating United’s security posture in a way that delivers on our business goals in accordance with our global business requirements and our commitment to Digital Trust. To deliver on Digital Trust United to use and/or build best in class software across our business to keep or data safe and our experiences consistent.

• Lead efforts to collaborate with digital delivery teams and business division partners to lead Product Vision, Strategy and Product Roadmap

• Product owner applies data from the market, customers, end users and teams to not only drive product improvements but also drive innovation around emerging business and market needs (leading capabilities and industry trends)

• Apply value prioritization concepts like cost of delay and delivery risk

• Engages collaborators throughout the product development cycle using various feedback channels like user group meetings, product demos, customer evaluations, surveys etc

• Applies Agile principles to capture product requirements, prioritize work by value and enhance ROI

• Champions and strengthens the team culture through example

• Ability to craft, communicate, negotiate and galvanize behind a data driven roadmap across a sophisticated collaborator network

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree

• 9+ years of related experience

• Privacy, Digital Marketing, Product Roadmapping, KPI/OKR development, team leadership, collaborator management

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree

• Technology, Engineering, Product Management, Cybersecurity

• 11+ years of related experience

• Experience managing a team of various skill levels, experience, and education

• CISSP, CIPP

• Build vs Buy analysis, ROI modeling, technical training

Remote option may be available

Salary range: $132,000- $172,000

Posting end date is 4/1/2024

 

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT