AddressWe are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!
The Senior Product Manager will be joining the technical product management team to provide expertise building the best-in-class technology software and products. Our technical product management team plays a critical role in shaping the technology strategy and operations of HGV software product offerings introduced to the market. S/he will ultimately be responsible for defining, building and overseeing product capabilities to address identified market and business needs or customer requests. This is both a highly strategic role and a tactical role requiring the ability to accomplish goals through influence and leadership.
Key Responsibilities:
- Create and maintain product and feature requirements reflecting technical product roadmap. Develop innovative technology products and features that are aligned with Hilton Grand Vacation’s technology, strategic direction, and business imperatives.
Work with the Marketing team across the entire Marketing portfolio to define and deliver the Marketing roadmap.
- Take product initiatives work with architecture, user experience and various engineering teams to define product releases and features and oversee end to end software product development and release process.
- Work closely with internal business stakeholders such as Product Strategy, Marketing, Sales, and other business units around the launch readiness process. Deliver product launch awareness training, review product documentation, help with questions from business customer facing team related to technology and software launches.
- Responsible for end-to-end technology product delivery and lifecycle. Draft and review product documentation for software releases.
- Lead regular products and service reviews with Technology leadership and maintain key metrics for review across the business including customer counts, revenue, churn and other metrics identified as important to measure success of the product.
- Collaborate with product strategy team to establish the go-to market strategy for products, target prospective customers, and exploit competitive differentiators.
- Represent the voice of the customer to all internal stakeholders throughout the product development lifecycle
- Meet regularly with customers and business partners to understand their challenges and needs to drive product requirements and provide the voice of the customer to development throughout the product lifecycle
- Maintain a documented view of product competition and use data to support the development of differentiated products.
Why do Team Members Like Working for us?
- Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
