Address
Form of workAbout the company
ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape - without ever leaving town. If you're moved to contribute to our vision, we'd love your help.
Our growing team of innovative tech and hospitality experts has partnered with over 1,000 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We've connected over 2 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.
ResortPass is seeking a seasoned Senior Product Manager to lead our growth and optimization efforts. You will own the CRO program and be responsible for the product experience related to acquisition, engagement and retention of customers within our Marketplace site and mobile apps. This person will partner with our marketing organization to identify new ways to reach customers. You'll deeply understand current and potential marketing acquisition channels, research and implement new growth opportunities, and ensure tracking is in place to measure impact.
We're looking for someone who is passionate, customer-obsessed, and analytical minded. This person will report into the Lead Product Manager of Marketplace and work closely with design and engineering teams to build best-in-class products. You should be comfortable interacting with high-level leaders, while also leading discussions with technical teams. You should have a growth mindset, leveraging data to determine the ROI on all decisions and help innovate on new growth opportunities at ResortPass.
We are looking for someone who is located in or near the NYC area, as this role will be onsite a minimum of 3x per week. The base salary for this role will range from $120,000 - 160,000 per year, plus equity, commensurate with experience.
- Collaborate closely with engineers, designers, marketing, and cross-functional teams to build features optimized for growth from ideation through design, execution, launch, outcomes, and iteration
- Lead the planning, execution and delivery of our growth strategy and roadmap in partnership with our Head of Marketing by managing standups, sprint processes, and high-level communication with leadership
- Deeply understand our customers through usage, feedback and data to continually iterate, innovate, and evolve the product experience
- Run continuous experiments to uncover insights and improve conversion and engagement
- Oversee growth metrics, owning and expanding the key product growth loops of the business
- 5+ years of product management experience delivering complex products and features from concept to launch
- A deep understanding of A/B testing, funnel analysis, and data analytics
- A strong ability to research ideas, understand the customer and make informed decisions based on success metrics
- Excellent interpersonal and communication skills, collaborating effectively with stakeholders at all levels of the organization
- Skilled at operating as a cross-functional leader in situations with high levels of ambiguity
- Mastery of data and product tools including JIRA, Amplitude, AppsFlyer etc.
- Scrappy, motivated, problem solver who won't wait for direction
- Bonus points for deep knowledge of SQL, experience in growth product, digital marketing channels including SEO, and familiarity with marketing technology and tracking tools
- You're a good person. While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees.
- Health, Dental & Vision - We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.
- Stock Option Plan - We offer employees the opportunity to become part-owners in our mission. Let's redefine what it means to be a guest, together.
- 401k plan - Save for your future with a 410k plan offering.
- Unlimited Paid Time Off (PTO) - Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.
- Paid parental leave
- Annual ResortPass credit - Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.
