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Form of workCome join a creative team that is working to build a best-in-class transportation experience for FBA selling partners who use the Partnered Carrier Program to ship goods into Amazon FCs. We are building an industry-leading shipping product from the ground up by working backwards from the customer, taking a holistic view of the industry and re-imagining the way Inbound Transportation should work.
Our customer is the FBA Seller and our objective is to execute on-time, save shippers money, and offer differentiating features and services to all sellers, irrespective of their size.
As a Senior Product Manager of Shipper Experience, your key responsibilities will be to own the pickup experience for our Seller shipper customers. You will develop solutions to reduce defects and help Sellers book, schedule, and manage their transportation when using our inbound shipping programs to send product into our fulfilment network. On a typical day, you might talk to several customers, deep dive to root cause a customer issue, define and report business metrics, and develop go-to-market strategies. You will work closely with a team of Amazon software engineers, supply chain managers, and operations leaders to define and prioritize the roadmap and develop new products and features that improve the Seller experience, increase program adoption, and reduce shipping defects. You will be surrounded by people who are incredibly smart, passionate about scaling solutions to transport billions of items each year, and believe that we are only scratching the surface of what we can do to help customers everywhere.
This role can be based in Seattle, Nashville, or Atlanta.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
We are open to hiring candidates to work out of one of the following locations:
Atlanta, GA, USA | Bellevue, WA, USA | Dallas, TX, USA | Minneapolis, MN, USA
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a Product Manager or owner
- Experience owning technology products
- Experience with SQL
PREFERRED QUALIFICATIONS
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
