Senior Outreach Specialist

Overview

We are excited to share once again TranSystems has been recognized as a top 100 design firm by Engineering News-Record in 2022.   For more than 50 years, TranSystems has committed to a mission of performing engineering and architectural planning, design, and construction solution services in a manner that is both safe and in compliance with all applicable regulatory and client requirements.  At TranSystems, we have established and continue to nurture a culture that is committed to providing quality services for our clients.  We're looking for top talent to grow with our firm.

Responsibilities

 

What you'll be challenged to do:

TranSystems (a national transportation architecture, engineering, and planning consulting firm), in partnership with the Commute Connector Program (a program of the Florida Department of Transportation: District 1/Southwest Florida), is seeking an Outreach Specialistto assist in the growth of the Commute Connector Program. The Outreach Specialist is an integral position within the Program and will focus on community outreach efforts to aid in the behavior change of the travelling public to facilitate growth in alternative commute modes (vanpool, transit, biking, cycling, etc.). The primary role of the Outreach Specialist is to ensure the successful implementation and maintenance of Transportation Demand Management (TDM) programs related to employer and commuter outreach. The Outreach Specialist will report to the Program Manager and will be part of a small and focused team overseeing the Commute Connector Program.

 

Commute Connector is a program of the Florida Department of Transportation (FDOT) serving Charlotte, Collier, DeSoto, Glades, Hardee, Hendry, Highlands, Lee, Manatee, Okeechobee, Polk and Sarasota counties in Southwest Florida.

 

Location: Southwest Florida, preferably in the Lakeland/Bartow, FL area, but will consider other locations. The ability to travel throughout Southwest Florida is required and travel expense reimbursement is provided.

              

 

General Duties & Responsibilities include the following: 

• Coordinate and implement outreach activities with internal and external stakeholders, local transit operators, governments, employers, and various other partner organizations to implement commute alternative programs (carpool, transit, biking, walking, teleworking, and flextime).

• Engage with employers and commuters in-person, via email, and phone to develop and maintain relationships and participation in the Commute Connector program.

• Support the formation and continuation of new and existing carpools and vanpools.

• Support the creation and implementation of strategies for marketing and attracting new program participants, partners, and members

• Document and maintain accurate commuter, employer, and partnership records.

• Attend, staff, and/or present at meetings, events, and presentations to promote and maintain commute alternative programs.

• Track and record data related to program performance metrics and related quantitative program evaluation criteria

• Provide input to strategic decisions including design and plans that affect employer services and outreach.

• Coordinate with other team members and partners to ensure that a high quality of outreach and engagement is provided to all employer clients.

• Work collaboratively with regional partners to accurately and successfully market partner products and services.

• Participate in internal team strategy meetings to assess engagement activity, improve ongoing effectiveness, and develop/meet individual and team goals.

• Help answer incoming telephone calls and respond to inquiries.

• Perform other duties as assigned.

 

Qualifications

What you bring to our firm:

• Minimum of one year experience in one or a combination of the following: business development, sales, marketing, outreach, public relations, or related field.
• Strong capability with public speaking and professional
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Must possess and maintain a valid State of Florida Driver's

What we'd prefer for you to bring to our firm:

• Associates degree in Business, Communications, Marketing, or related field is preferred.

Knowledge, Skills, and Abilities:

• This position requires knowledge of sales, communications, marketing, outreach, and public speaking. Knowledge of, and experience with, Transportation Demand Management (TDM), transit, transportation, or other public services is preferred, but not required as training is offered.
• Communication skills, including strong writing and presentation skills, are a requirement of this position. The ability to explain complex data and topics in plain language is important. 
• Applicants must be able to demonstrate the ability to work within a collaborative team environment. An ability to work across diverse departments and disciplines with respect, tact, and professionalism is required.  Successful candidates should also demonstrate their ability to be thoughtful, flexible, conscientious, organized, creative and passionate. 
• This position requires local travel within a 12-county territory in Southwest Florida; with reliable transportation, (mileage is eligible for reimbursement).
• Knowledge of effective sales strategies and techniques, including promotional campaigns and materials; practices involved in effective office administration and coordination of projects; engagement campaigns that are designed to generate public interest.
• Strong attention to detail and organizational skills. Ability to coordinate multiple tasks and complete assignments with tight deadlines.  Developing outlines and implementation plans; planning, developing, and implementing promotional programs; stimulating public interest and enthusiasm through the development of various outreach programs and campaigns; and establishing and maintaining effective professional relationships. 
• Exceptional communication, both written and verbal. Exercise independent judgment.  Competent in computer programs such as Microsoft Office.  Occasional availability for after-hours presentations and activities is required. 

Core Competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Quality Management - Looks for ways to improve and promote Demonstrates accuracy and thoroughness
• Team Work - Balances team and individual
• Ability to exercise initiative and independent judgment in work
• Ability to be adaptable to varying project work requirements and

 

 

 

TranSystems is proud to be an equal opportunity / affirmative action employer and ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with all applicable laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, age, national origin, pregnancy status, marital status, sexual orientation, genetic information, citizenship status, disability, protected Veteran status or any other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).

 

As the employer of choice, we are committed to action and strive for a company that reflects the vast diversity of our country and the communities we serve. TranSystems is committed to embracing diversity in all forms, including race, culture, age, sexual orientation, gender identity, disability, veteran status, thought and religious background. We acknowledge the impacts of prejudice and discrimination on historically underserved communities. We commit to establishing a more diverse, inclusive and positive work environment that drives innovation.

 

Recruiters or staffing agencies: TranSystems is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a TranSystems employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position (as a search) via our applicant tracking solution.

Employment Type: FULL_TIME