Senior National Account Representative

AAA Club Alliance is actively seeking self-motivated individuals with a passion for sales and business development to join our AAA Fleet Care team in Cincinnati, OH!

AAA Fleet Care offers vehicle repair and maintenance services to a large variety of National, Commercial and Local Fleet Accounts across our AAA footprint. Current accounts span the East Coast, Midwest and Great Plains markets and include Holman, BBL, Donlen, Element, Enterprise, LeasePlan, Merchants Fleet, Mike Albert Fleet Solutions, US Bank/Voyager, WIX, and GSA.

We are looking for a Senior National Account Representative to join our team who would be responsible for new business development and relationship management with National Accounts & Commercial Fleets across the AAA Club Alliance territory.

In this role, you will not only secure National and Commercial fleet service business for our AAA Car Care locations across the East Coast, Midwest and Great Plains, but you will also provide exceptional ongoing support to both your internal and external partners to further develop a sustainable and profitable network of accounts long-term. Our Senior Representative manages ongoing relationships by supporting sales processes with our member and client accounts to ensure maximum productivity and profitability for all. In addition, the Senior Representative also serves as a mentor to other sales representatives on our Fleet Care Team.

This position is located onsite at the AAA Corporate Offices in Downtown Cincinnati, OH.

Office Address: 15 W Central Parkway, Cincinnati, OH 45202

In addition, this role will require frequent travel throughout the tristate area and ACA footprint to meet with assigned AAA Car Care locations and clients in the market.

At AAA, your success is our success! As a Senior National Account Representative, we can offer you:

• A competitive base salary ranging $60K - $65K per year depending on experience, and the ability to earn a monthly commission based upon sales

• Over 3 weeks of Paid Time Off accrued on an annual basis (may be prorated based upon hire date)

• 8 Paid Holidays each year

• Participation in our 401(k) retirement plan with up to 7% company match

• Robust health insurance options including Medical, Prescription, Dental and Vision coverage after 30 days of employment

• Supplemental insurance options including Critical Illness, Hospital Indemnity, Accident Insurance and FSA/HSA Account options based upon selected medical coverage

• Free company-paid Life Insurance and AD&D insurance

• Up to $5,250 in Tuition Reimbursement each year

• Free AAA Premier level membership for colleagues, and the ability to add spouse and dependent coverage at a discounted rate

What our Senior National Account Representatives do:

• Works to solicit new national commercial fleet account/business.

• Serves as a lead and mentor to less experienced commercial fleet sales representatives.

• Works closely with AAA Car Care managers to acquire new commercial fleet business.

• Collaborates with Car Care Managers to provide a high quality service experience within the stores, and maintains relationships with fleet clients.

• Creates and produces training materials for our national commercial fleet program.

• Conducts seminars and training classes on the commercial fleet programs. Conducts sales presentations to prospective customers and internal AAA Partners.

• Works closely with the AAA Car Care personnel to improve retail-site volume growth and profitability though fleet account sales.

• Utilizes relationship management skills to work with existing commercial fleet customers in upgrading and/or resolving their commercial fleet program needs.

• Manages existing accounts by making sales calls and getting feedback from the clients.

• Serves as liaison between customers, retail field operations, payment processing team, IT team and National Account partners.

• Works closely with National Account partners in resolving customer billing problems/issues.

• Grows the AAA Car Care brand name, and tire and service menu.

• Proactively delivers superior customer satisfaction by anticipating customer’s needs.

• Actively participates in the development and implementation of commercial fleet marketing programs.

• Keep abreast of competitive fleet programs and offers, as well as, attends and participates in industry trade shows and vendor fairs.

• Monitors and reports monthly production.

• Conduct financial and productivity analysis on accounts and programs.

• Other duties as assigned.

What you will need to succeed:

• Bachelors’ degree preferred; equivalent experience considered in lieu of degree

• 5+ years of applicable business experience including 4-5+ years of experience in sales, business development and/or relationship management.

• Retail Automotive experience strongly preferred.

• Ability to travel frequently throughout AAA Club Alliance region, usually by car. Travel expenses and mileage are covered by AAA. This position DOES NOT provide a company vehicle.

• The ability to complete a satisfactory Pre-Employment Screening if offered the position (background check and drug screening process).

• Authorized to work in the USA.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

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