Senior Manager, Quality

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. 

As the Senior Manager, Quality you will be responsible for improving the efficiency of operations and quality across the assigned Region by implementing programs/projects, strategic planning, and performance improvement.  This person is an important member of the team serving as a leader and liaison in the assigned Region, ensuring excellent service and high quality and ensuring the execution of plans while meeting the business objectives of the organization. Experience in executing plans and influencing others, including a detailed understanding of transportation and systems is essential to fulfill responsibilities, such as providing coaching, motivation, operations subject matter expertise, and oversight to key stakeholders. This role will report to the Divisions Sr. Director, Operations and will not have direct reports but will have responsibility to influence across the assigned Region.  

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

Demonstrated knowledge of supply chain management techniques and processes.

Demonstrated experience in process improvement methodology, analytics, change management/organizational development, program development and planning, project management.

Demonstrated business knowledge (business functions, processes, procedures, goals, objectives, measures, metrics, internal self-assessment processes, etc.).

Experience in supply chain or transportation.

Less-than-Truckload (LTL) experience, preferably in a leadership role.

Availability to travel up to 50% of the time.

What you need to succeed at XPO:

At a minimum, you'll need:

• Bachelor's degree or equivalent related work or military experience
• 5 years' experience/skills

It'd be great if you also have:

• Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication, and administrative skills

This job requires the ability to:

• Lift objects of various shapes, sizes, and weights up to 50 lbs. frequently and greater than 75 lbs. occasionally
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Walk and stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery
• Work outside in inclement weather

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  
 

Review XPO's candidate privacy statement here.