Senior Manager, Quality Assurance

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.
Breaking beauty boundaries is in our company's DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.
Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio-which consists of some of the world's most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances-is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.
We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.
We are Revlon, together, transforming beauty.
Position Overview:

• Research and Development Quality Support / Oversight


• Review and approve manufacturing instructions from a quality perspective using a collaborative, team-oriented approach to ensure compliance across outsourced and internal manufacturing processes.
• Support Revlon Brand Chemists to provide quality oversight to method development, product specification ranges and OTC Claim data submissions
• Function as the API Supplier Qualification Program Quality Lead.
• Review and approve Analytical and Microbiological Method Validation Protocols and Reports.


• Over the Counter (OTC) Drug Stability Program


• Manage team of individual contributors to maintain compliance to annual and accelerated stability testing requirements
• Manage the authoring, review and approval of stability protocols and final reports


• Compliance Support


• Support quality review of OTC formula development, product specification assignments.
• Function as the Quality Approver for OTC products sourced from TPMs.
• Support MoCRA roll-out to ensure all regulatory milestone dates are satisfied
• Function has a member of the consolidated, harmonized Global Quality team to drive compliance across functions within and outside of core responsibilities

Major Duties:

• People - Manage a team of Quality professionals to sustain high levels of performance within the Stability program
• People-Develop excellent working relationships with both Revlon peers and management as well as TPM staff.
• People-Mentor and coach Internal / External teams.
• Culture- Drive a culture which is data-driven, fact-based, and quality-oriented, without sacrificing plant capacities and output.
• Quality-Partner with Quality Control, Quality Assurance, Research & Development for Product Lifecycle discussions on OTC products, Stability outcomes, incident investigations, complaint management and CAPA completion, as applicable.
• Quality- Participate, as applicable in managing strategy and plans with department management to ensure audit observations, CAPAs meet quality, timeliness, and other compliance parameters.
• Quality-Participate in all FDA- and Health Canada-registration audits as assigned to maintain cGMP acceptable status.
• Quality- Support the total lifecycle of key validation efforts, deviations, and all quality related activities associated with the product quality and compliance.
• Delivery/Innovation- Assist the execution of the Executive Management Review Program and that appropriate metrics are identified, compiled, and reviewed.
• Delivery/Innovation- New Product Development (NPD) is the driver of our industry's success. Do what it takes to achieve Ship-to-Trade (STT) dates without sacrificing cGMP compliance, Safety of the end user, and brand Quality expectations.
• Cost-Support directly all assigned cost reduction initiatives. Be aware of the business impact that quality has on cost reduction and suggest projects to achieve plant goals.
• Key Partners-Will need to build solid relationships with all functions of the organization, in particular Corporate QA, plant Quality Control (QC), Regulatory Affairs (RA), R&D Development and Services, Packaging Development and Engineering, Supply Chain, Revlon-owned plant Production, and TPM leaders, both Revlon employees and TPM employees.
• Other duties as assigned.

Education & Experience:

• Minimum of 5 years relevant experience to include cGMP plants, consumer personal care industry and/or pharmaceutical, external/contract manufacturing preferred.
• Minimum of a Bachelor of Science degree, such as Engineering, Microbiology, Chemistry.
• ASQ certifications desirable, Business coursework, Six Sigma Teachings, desirable

Knowledge & Skills:

• Engaging and motivational personality that enjoys being a part of the team, so that strong, tight-knit cross-functional teams are built and the culture is changed as needed to drive business growth. Communication and relationship-building is a critical skill for this role.
• Candidate demonstrates influential leadership skills rather than authoritative leadership style.
• Experience leading or at least participating in strong culture change using influential leadership skills rather than authoritative practices. People should see the value in what is being driven for change and want to follow.
• Experience leading or participating in auditing activities for cGMP compliance.
• Enjoys learning and development and considers self an emerging Subject Matter expert (SME) on the FDA regulations governing OTC and non-OTC products; prefer to also have experience with ISO 9001, ISO 22716, European regulations, and ICH guidelines.
• Ability to manage time and workload so that the goals and objectives for each role are met, using appropriate prioritization strategies.
• Flexibility to travel at last-minute to TPM sites, and ability to work off-shifts and weekends as needed to support plant schedules and timing.
• Proficiency in standard business software (Word, Excel, Outlook, PowerPoint)
• SAP experience, or other ERP Logistics systems.

Experience in Continuous improvement projects, kaizens, 5S, Daily Management, Standard Work, statistical techniques, other LEAN tools.

• Engaging and motivational personality that enjoys being a part of the team, so that strong, tight-knit cross-functional teams are built and the culture is changed as needed to drive business growth. Communication and relationship-building is a critical skill for this role.
• Candidate demonstrates influential leadership skills rather than authoritative leadership style.
• Experience leading or at least participating in strong culture change using influential leadership skills rather than authoritative practices. People should see the value in what is being driven for change and want to follow.
• Experience leading or participating in auditing activities for cGMP compliance.
• Enjoys learning and development and considers self an emerging Subject Matter expert (SME) on the FDA regulations governing OTC and non-OTC products; prefer to also have experience with ISO 9001, ISO 22716, European regulations, and ICH guidelines.
• Ability to manage time and workload so that the goals and objectives for each role are met, using appropriate prioritization strategies.
• Flexibility to travel at last-minute to TPM sites, and ability to work off-shifts and weekends as needed to support plant schedules and timing.
• Proficiency in standard business software (Word, Excel, Outlook, PowerPoint)
• SAP experience, or other ERP Logistics systems.
• Experience in Continuous improvement projects, kaizens, 5S, Daily Management, Standard Work, statistical techniques, other LEAN tools.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)