Senior Manager Of Collections

Are you ready to utilize your extensive experience in collections management within the credit union industry to drive impactful member solutions? At Salal Credit Union, as a Senior Manager of Member Solutions, you'll have the chance to lead a dynamic team and make a real difference in our members' lives. This position offers the flexibility of a hybrid working schedule, providing you with a healthy work-life balance. Most work can be performed remotely with monthly and quarterly meetings happening in-person at our Seattle headquarters office.

A LITTLE ABOUT US

We have helped thousands of members manage their money by making bold, measured decisions to offer the right products to each person. Our mission is to break down financial barriers for the innovators in our community by offering good rates, low fees, and dedicated personal services. Beyond that, we are committed to giving 5% of our annual income to help people and causes in the communities we serve, because we know that many small actions, when added together, can make big impacts.

Helping our employees build and achieve their career goals is equally as important to us, and we are dedicated to fostering a positive work environment in which they can thrive. We strongly prioritize their growth and development as well as their impact to the community so we can be an institution that our employees are proud to be a part of.

Salal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. Salal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws. We adhere to these principles in all aspects of employment. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities.

A DAY IN THE LIFE OF THE SENIOR MANAGER OF MEMBER SOLUTIONS

As the Senior Manager of Member Solutions at Salal Credit Union, you will lead a dedicated team in effectively managing the collection of delinquent member accounts. Your strategic guidance will be crucial in overseeing charge-off activities and providing insights on maintaining appropriate delinquency levels within budgetary constraints. You will play a pivotal role in supervising the team, ensuring the efficient collection of all accounts, repossession of secured property and real estate, as well as the maintenance and sale of such assets. Your tenacity and expertise will be instrumental in upholding our commitment to providing comprehensive financial solutions while advocating for our members' best interests.

ARE YOU THE MANAGER WE'RE LOOKING FOR?

The successful candidate will demonstrate strong analytical skills, exceptional attention to detail, and the ability to strategize and implement effective collection solutions. Effective communication, leadership abilities, and a commitment to delivering high-quality member solutions are essential for success in this key role.

Experience required for the position:

• 2+ years of experience in collection management within a financial organization or collection agency
• 5+ years of comprehensive collection experience.
• 3+ years of previous management experience.
• Familiarity with FNMA collection guidelines and commercial loan collection experience is preferred.

WHAT WE OFFER

• Competitive base salary of $100,833 - $141,166 annually. This range reflects the entire salary range for this position. Most candidates can expect an offer between $115,000-$125,000 annually depending on experience.
• Ability to earn additional compensation through our profit-sharing bonus program.
• Comprehensive benefits include health, dental, and vision insurance. Our high deductible plan options include a health savings account (HSA) with annual company-paid contributions.
• Time off plans include vacation, sick, and holiday time.
• Tuition reimbursement
• 401(k) plan including employer matching
• Monthly transportation subsidy
• And more!

Expanded details about our benefit offerings can be found at the following link: https://www.salalcu.org/careers

To request a reasonable accommodation in order to complete your application or if you need this job announcement in an alternative format, contact the Talent Acquisition Team at careers@salalcu.org. If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.

Salal Credit Union participates in E-Verify.