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SalaryDISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year.
DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.
Job Summary:
Strategic Planning: Develop and implement strategic plans for the organization's IT infrastructure to support business objectives and growth. Team Leadership: Manage and lead a team of IT professionals, including infrastructure engineers and administrators, to ensure high performance, productivity, and alignment with department goals.
Essential Functions:
Oversee the operation and development of the Digger platform, ensuring its alignment with company goals and objectives.
Infrastructure Management: Oversee the day-to-day management and maintenance of all IT infrastructure components, including servers, networks, storage, and data centers.
Technology Roadmap: Define and maintain a technology roadmap that includes hardware and software upgrades, replacements, and improvements to enhance system reliability and performance.
Security and Compliance: Ensure the security and compliance of IT infrastructure by implementing best practices, security measures, and adherence to relevant regulations and standards.
Budget Management: Develop and manage the IT infrastructure budget, including cost estimation, forecasting, and resource allocation to support departmental needs.
Vendor Management: Collaborate with technology vendors to evaluate and select suitable solutions, negotiate contracts, and maintain productive vendor relationships.
Disaster Recovery: Develop and maintain disaster recovery plans and backup strategies to ensure business continuity in the event of system failures or disasters.
IT Governance: Establish and enforce IT governance policies, procedures, and standards to maintain a controlled and compliant IT environment.
Emerging Technologies: Stay informed about emerging technologies and trends in IT infrastructure to make informed decisions about adopting new solutions that enhance operational efficiency.
Project Management: Oversee infrastructure-related projects, ensuring that they are completed on time and within budget, with minimal disruptions to daily operations.
Performance Monitoring: Implement monitoring and reporting tools to track system performance, identify issues, and proactively address them.
Collaboration: Collaborate with other IT departments and business units to align infrastructure initiatives with organizational goals and ensure smooth cross-functional operations.
Documentation: Maintain thorough documentation of infrastructure configurations, processes, and procedures to support troubleshooting and knowledge sharing.
Team Development: Encourage professional growth and development of team members through training, mentoring, and performance evaluations.
Change Management: Lead change management efforts to implement infrastructure changes, ensuring minimal disruption to business operations.
Customer Service: Foster a customer-focused culture, ensuring that the IT infrastructure team delivers high-quality services to internal users and external clients.
Technology Roadmap: Define and maintain a technology roadmap that includes hardware and software upgrades, replacements, and improvements to enhance system reliability and performance.
Security and Compliance: Ensure the security and compliance of IT infrastructure by implementing best practices, security measures, and adherence to relevant regulations and standards.
Budget Management: Develop and manage the IT infrastructure budget, including cost estimation, forecasting, and resource allocation to support departmental needs.
Vendor Management: Collaborate with technology vendors to evaluate and select suitable solutions, negotiate contracts, and maintain productive vendor relationships.
Disaster Recovery: Develop and maintain disaster recovery plans and backup strategies to ensure business continuity in the event of system failures or disasters.
IT Governance: Establish and enforce IT governance policies, procedures, and standards to maintain a controlled and compliant IT environment.
Emerging Technologies: Stay informed about emerging technologies and trends in IT infrastructure to make informed decisions about adopting new solutions that enhance operational efficiency.
Project Management: Oversee infrastructure-related projects, ensuring that they are completed on time and within budget, with minimal disruptions to daily operations.
Performance Monitoring: Implement monitoring and reporting tools to track system performance, identify issues, and proactively address them.
Collaboration: Collaborate with other IT departments and business units to align infrastructure initiatives with organizational goals and ensure smooth cross-functional operations.
Documentation: Maintain thorough documentation of infrastructure configurations, processes, and procedures to support troubleshooting and knowledge sharing.
Team Development: Encourage professional growth and development of team members through training, mentoring, and performance evaluations.
Change Management: Lead change management efforts to implement infrastructure changes, ensuring minimal disruption to business operations.
Customer Service: Foster a customer-focused culture, ensuring that the IT infrastructure team delivers high-quality services to internal users and external clients.
Required Knowledge, Skills & Abilities:
4-5 years relevant work experience using C#, Typescript, Azure
1-2 years management experience
Substantial experience in IT infrastructure management, including a proven track record of progressively responsible roles. Typically, 7-10 years or more of relevant experience is expected.
Experience in Entity Framework
Experience in Azure DevOps
Experience in managing scrum teams
Continuous Improvement: Drive continuous improvement initiatives to enhance IT infrastructure performance, reliability, and cost-effectiveness.
Risk Management: Identify and mitigate risks associated with IT infrastructure, proactively addressing potential vulnerabilities and threats.
Business Continuity: Develop and maintain a robust business continuity plan to ensure that IT infrastructure disruptions do not result in significant business interruptions. Education: A bachelor's degree in information technology, computer science, or a related field is typically required. A master's degree or relevant certifications (e.g., CISSP, ITIL, PMP) may be preferred.
Risk Management: Identify and mitigate risks associated with IT infrastructure, proactively addressing potential vulnerabilities and threats.
Business Continuity: Develop and maintain a robust business continuity plan to ensure that IT infrastructure disruptions do not result in significant business interruptions. Education: A bachelor's degree in information technology, computer science, or a related field is typically required. A master's degree or relevant certifications (e.g., CISSP, ITIL, PMP) may be preferred.
Leadership: Strong leadership and team management skills with a demonstrated ability to lead, mentor, and motivate an IT infrastructure team.
Strategic Thinking: The capability to think strategically, align IT infrastructure with organizational goals, and develop and implement technology roadmaps.
Technical Proficiency: In-depth technical knowledge of IT infrastructure components, including servers, networks, storage, and data centers.
Budget Management: Experience in budget development, financial planning, and cost control for IT infrastructure initiatives.
Vendor Relations: Strong vendor management skills, including contract negotiation, vendor selection, and relationship management.
Project Management: Proficiency in project management, with a track record of successfully managing IT infrastructure projects from initiation to completion.
Compliance and Security: A solid understanding of IT compliance standards, cybersecurity, and the ability to ensure infrastructure is compliant and secure.
Problem Solving: Strong problem-solving skills with the ability to identify and address infrastructure-related issues effectively.
Communication: Excellent communication skills, both verbal and written, to convey technical information to non-technical stakeholders and foster collaboration.
Strategic Thinking: The capability to think strategically, align IT infrastructure with organizational goals, and develop and implement technology roadmaps.
Technical Proficiency: In-depth technical knowledge of IT infrastructure components, including servers, networks, storage, and data centers.
Budget Management: Experience in budget development, financial planning, and cost control for IT infrastructure initiatives.
Vendor Relations: Strong vendor management skills, including contract negotiation, vendor selection, and relationship management.
Project Management: Proficiency in project management, with a track record of successfully managing IT infrastructure projects from initiation to completion.
Compliance and Security: A solid understanding of IT compliance standards, cybersecurity, and the ability to ensure infrastructure is compliant and secure.
Problem Solving: Strong problem-solving skills with the ability to identify and address infrastructure-related issues effectively.
Communication: Excellent communication skills, both verbal and written, to convey technical information to non-technical stakeholders and foster collaboration.
Educational Requirements:
Bachelors in Computer Science or equivalent experience
Preferred Knowledge, Skills & Abilities:
Advanced Education: A master's degree in a relevant field or professional certifications, such as CISSP, ITIL, PMP, or others, can be preferred qualifications.
Industry Experience: Specific experience within the industry or a related field can be an advantage, as it brings a deep understanding of sector-specific challenges and requirements.
Change Management: Additional expertise in change management methodologies and strategies to navigate complex infrastructure changes.
Emerging Technologies: Familiarity with emerging technologies and their potential impact on IT infrastructure, as well as the ability to make informed decisions about technology adoption.
Customer Service Orientation: Experience in implementing a customer-focused culture within the IT infrastructure team, ensuring high-quality service delivery to internal and external clients.
Continuous Improvement: Expertise in driving continuous improvement initiatives, enhancing infrastructure performance, and optimizing costs.
Risk Management: Strong risk management skills to identify and mitigate potential infrastructure vulnerabilities and threats.
Change Management: Additional expertise in change management methodologies and strategies to navigate complex infrastructure changes.
Emerging Technologies: Familiarity with emerging technologies and their potential impact on IT infrastructure, as well as the ability to make informed decisions about technology adoption.
Customer Service Orientation: Experience in implementing a customer-focused culture within the IT infrastructure team, ensuring high-quality service delivery to internal and external clients.
Continuous Improvement: Expertise in driving continuous improvement initiatives, enhancing infrastructure performance, and optimizing costs.
Risk Management: Strong risk management skills to identify and mitigate potential infrastructure vulnerabilities and threats.
Travel %: Up to 10%
Physical Demands and Equipment Use:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Frequently communicate via telephone, email, messaging.
The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at Recruitment.Recruitment@disa.com.
Job Pay Range
$160,000 - $180,000 EOE/M/F/Vet/Disability
