Senior Manager, Data Science

Location: Open to remote employees.

We’re on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams, so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Data Science and Machine Learning Manager will lead our Data Science and machine learning team in developing innovative solutions that transform the healthcare navigation industry. The ideal candidate will have a strong background in Data Science and healthcare domain knowledge to drive the development of predictive models, algorithms, and data-driven applications.

What you’ll do

·         Collaborate with cross-functional teams to identify opportunities for data-driven solutions to address healthcare navigation challenges.

·         Develop and drive the Data Science and machine learning strategy to achieve business objectives.

·         Stay current with industry trends and emerging technologies to drive innovation within the team.

·         Lead the development of predictive models, algorithms, and data-driven applications to improve healthcare navigation processes.

·         Oversee the end-to-end model development lifecycle, from data collection and preprocessing to model training and deployment.

·         Ensure models are scalable, robust, and interpretable and meet regulatory and ethical standards.

·         Collaborate with data engineering teams to ensure data availability, quality, and reliability.

·         Establish data governance processes to maintain data integrity and security.

·         Implement best practices for data storage, retrieval, and transformation.

·         Define key performance indicators (KPIs) and metrics to measure the impact of Data Science and machine learning solutions.

·         Continuously monitor and evaluate model performance and implement optimizations as needed.

·         Conduct A/B testing and experimentation to improve model outcomes.

·         Communication and Collaboration:

·         Effectively communicate complex technical concepts and insights to non-technical stakeholders.

·         Collaborate with product managers, engineers, and healthcare experts to integrate data-driven solutions into our healthcare navigation platform.

·         Work closely with regulatory and compliance teams to ensure data privacy and security compliance.

·         All other duties as assigned.

What you’ll bring

·         Advanced degree in quantitative, healthcare, analytics, statistics, finance or related field; or equivalent combination of education and experience

·         10+ years of advanced health care data analytics & statistical modeling experience preferred

·         5+ years experience developing and deploying models in cloud environments (AWS, GCP, Azure)

·         Ability to understand and manipulate data into usable, actionable information with high degree of accuracy and attention to detail

·         Expertise in data management

·         Experience with business intelligence exploratory or visualization tools (e.g., Tableau, Qlik, Power BI) is preferred

·         Expertise with advanced analytics tools, (Python or R)

·         Strong written and oral communication skills

·         Protect and take care of our company and member’s data every day by committing to work within our company ethics and policies

·         skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.

·         Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

What’s in it for you

• Compensation: Competitive base pay, incentive plans and employee referral bonuses.
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. 
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer.
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. 
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.

--

#LI-KT1#LI-Remote

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment.

If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov and your state’s Attorney General at https://www.usa.gov/state-attorney-general.