Address
SalaryYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants who welcome American Express branded cards. Our objective is to be an indispensable payments partner to our customers while simultaneously delivering differentiated products and services that meet or exceed customer needs. Our goal is to drive revenue growth and premium economics for both merchants and American Express.
Merchant Services – U.S. (MS – U.S.) within GMNS is responsible for the strategy and product
value proposition for new acquisitions and overseeing the largest and most strategic U.S. –
based merchants, network acquiring partners (i.e. Square), and the OptBlue program. Our mission
is to be warmly welcomed by merchants and help them grow.
Key Responsibilities
- Serving as strategic support for the MS – U.S. Executive Office, translating priorities into
action and working closely with CEG, Finance, CA&C, and other key business partners to
achieve objectives, in partnership with the Vice President Assistant (VPA). - Independently lead MS – U.S. colleague engagement and recognition initiatives (i.e.
Town Halls) and partner closely with the GMNS Executive Office for GMNS-wide events. - Manage Executive Reporting and monthly deliverables, including MS – U.S scorecards,
organization charts, and Enterprise Essential Training (EET) tracking, and lead process for Client Entertainment (ticketing and Executive Briefs_. - Act as back up for the VPA and Executive Assistant, as needed
- Special projects, as needed
Qualifications
- Highly organized with an ability to demonstrate keen attention to details, adaptability,
resourcefulness, and efficiency; e.g. follow up in a timely manner, prioritize, multi-task,
and handle time-sensitive deadlines in a complex, fast-paced environment. - Proven experience in project management with strong relationship skills and ability to
work effectively on a team and with senior leaders. - Ability to link strategic priorities to targets and performance indicators.
- Demonstrated ability to make decisions independently, complete projects with minimal
supervision, work well under pressure, meet deadlines, and adapt easily to frequent
change. - Self-motivated and able to proactively identify issues, complex problem solving sense of
urgency and follow through. - Degree Preferred
- Candidate must reside in area that is commutable to the NYC or Sunrise office locations
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
