Senior Learning Experience Designer

Microsoft’s Learning & Organization Capability (LOC) Team: Senior Learning Experience Designer

Microsoft’s mission is to empower every person and organization on the planet to achieve more. Guided by our leadership principles, cultural attributes, and corporate learning strategy, the Learning & Organization Capability (LOC) Team seeks to empower those that empower the world through learning. As a team we thrive in an environment of openness and trust. We believe that breakthrough innovation only truly happens when we explore diverse perspectives and have the freedom to take risks and learn from failure. We are compelled to make new breakthroughs in learning design, and do so by taking a human-centered, data-driven approach to create Learning Experiences that support our learners in achieving their goals and realizing their purpose at Microsoft. Together, we are on a path to empower the world through learning.

The Senior Learning Experience Designer role will be responsible for envisioning and architecting the design and development of Learning Experiences for our employee, manager, leader and corporate functions portfolios. This individual will collaborate closely with our learners, audience program managers, business partners and key stakeholders to translate business needs into breakthrough Learning Experiences that shift mindset and create sustained behavior change.

Responsibilities

• Impact the company's culture through the development of innovative Learning Experiences aligned to Microsoft’s Leadership Principles, Manager Expectations, Values and Cultural Attributes.
• Manage the design, development, and delivery of multiple design projects across audience portfolios that make solutions more cohesive, discoverable, and relevant for our learners.
• Take a data-driven and human-centered approach to validate learning needs and architect end-to-end Learning Experiences that are relevant to the needs of both our learners and the organization.
• Apply the latest in behavioral sciences, generative AI and neuroscience to guide the development of signature, leading-edge solutions, taking an evidence-based approach to design.
• Leverage personas, experience journey maps and learner data to determine solution hypotheses that directly support the learning outcomes and measures of success.
• Apply design thinking to create and rapidly test solutions early-in-design and ensure ongoing iterations are fully targeted to effectively build capability and shift mindset.
• Provide learning design experience for the highest impact learning needs, with particular focus on skilling
• Partner closely with subject matter experts across experience management, technology, operations, global diversity and inclusion, and related areas to create durable and impactful learning solutions.
• Ensure all solutions meet Microsoft’s standards, including accessibility and global readiness, and apply these standards, starting at the earliest phases of the design process.

• 
  Embody our culture and values

Qualifications

• Associate's Degree in Business Administration, Technical Writing, Paralegal, or related field AND 6+ years experience in instructional design, experience design, education
  • OR Bachelor's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 4+ years experience in instructional design, experience design, education
  • OR Master's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 3+ years experience in instructional design, experience design, education
  • OR equivalent experience.
• A portfolio or design samples will be requested to demonstrate capabilities.

• Bachelor's Degree in Psychology, Education, Marketing, English, Communication, or related field, or related field AND 8+ years of experience in instructional design, experience design, education
  • OR Master's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 6+ years instructional design, experience design, education
  • OR Doctoral Degree in Psychology, Education, or related field AND 3+ years experience in instructional design, experience design, education
  • OR equivalent experience.
• 6+ years of architecting and designing Learning Experiences using design thinking methodologies and multimedia design tools
• Application of instructional design and user experience methodologies.
• Knowledge and implementation of project management, aligned to learning design.
• Application of adult learning theory, behavioral sciences and neuroscience of learning.
• Proven thought leadership, strategic thinking and ability to navigate ambiguous scenarios.
• Ability to apply judgment, create clarity, and collaborate and influence effectively.
• Application of inclusive design practices, including accessibility standards.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.