Learning Experience Designer Ii

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We are seeking a Learning Experience Designer II.  This position is responsible for developing high-quality Learning Experiences for Hanger Clinic's Professional Education and Training team strategy.

 

Working closely with world-class O&P and rehab leaders, Hanger Institute and Hanger Clinic staff, you will design vILT and ILT learning activities for internal and external learners, create online courses and collaborate on innovative uses of education technology within our department. Ideally, you have some experience in (a) working and / or providing education within a healthcare setting and (b) designing professional education courses using instructional design software.

Your Impact

• Design courses using proven design models, technology and adult learning theory for healthcare and medical professionals
• Work closely with professional education / marketing leadership to develop courses for targeted programs
• Design ILT, vILT and online learning activities that help learners apply what they are learning and achieve learning goals, such as interactive lessons, learning assessments, practical exercises, engagement in social learning, or other activities based on specified requirements, pedagogical best practices, and user-friendly design
• Build out organized and user-friendly Learning Experiences using learning platforms (e.g., Adobe Learning Manager, Articulate 360 and Rise 360)

 

Project Coordination (25%)

• Coordinate education-based projects and facilitate and update course development workflows based on course development process; ensure instructional integrity with quality assurance checks; maintain project timelines; coordinate efforts among the different roles of a project team; provide project status updates to key Professional Education stakeholders.
• Work with instructors or other subject matter experts to draft and edit learning content, including scripts, storyboards, video lessons, learning assessments, assignment instruction and rubrics, discussion prompts, etc.
• Carry out quality assurance reviews of course content and sites, identifying and fixing errors, ensuring content is accurate, accessible, and professionally produced in and outside of the LMS platform.
• Monitor online courses as they are piloted (e.g., reviewing learners' feedback in survey responses or discussion forums), as well as help identify and resolve problems that occur while the project is active.

Other Duties (10%)

• At the direction of team leadership, support workshops, design learning PPT templates, and guides that support others on the team

Minimum Qualifications

• Bachelor's degree in related field
• Minimum of 2 years of related experience
• A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.

Additional Success Factors

Required:

• Some level of experience in either teaching, instructional design, user experience design, online education, education technology, or a related field.
• Excellent communication and customer service skills, actively listening to customer / team feedback and needs.
• Demonstrated ability to work collaboratively and help team achieve their goals.
• Detail-oriented, highly organized, savvy in technology and / or capable of learning quickly, and ability to take initiative in projects with minimal oversight.

 Preferred: We also welcome candidates who have any of the following types of work experience:

• Experience / certification in instructional design, curriculum design, or teaching in a healthcare setting 
• Extensive work in designing Learning Experiences for professional education programs, ideally hybrid and online.
• Using design thinking and instructional design software (i.e. Articulate 360) in developing products or solutions (i.e. SCORM files)
• Working knowledge of adobe learning manager and/or other online course platforms or learning management systems.

 

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

Employees working at least 20 hours per week are eligible for the following benefits:

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• 8 Paid Holidays per Year
• Paid Vacation Time Off
• Paid Sick Time Off
• 8 hours of paid time to volunteer in your community
• Floating Holiday
• Life Insurance
• Medical Flex Spend Account
• Dependent Care Flex Spend Account
• Free employee assistance program
• 401(k)
• Full-time employees are also eligible for short-term and long-term disability insurance

 

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

Employment Type: OTHER