Senior Human Resources Generalist

Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today's rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they're in-store, outside the four walls, or on the go. Our platform already supports some of the biggest brands, and we're always looking for new ways to engage with Customers, increase in-store productivity and ultimately drive transactional value. If you're passionate about creating exceptional experiences and shaping the future of retail and restaurants, Mad Mobile is the place for you!

About the Role:

We are looking for an experienced Senior Human Resources Generalist to join our team. The ideal candidate will have a strong background in Human Resources, with a focus on high-growth software/technology companies. The Senior Human Resources Generalist will be responsible for a wide range of Human Resources activities, including but not limited to compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale, HR analytics and training and development. The Senior Human Resources Generalist will work closely with the Chief People Officer, Director of People Operations for Sri Lanka, and Director of Global Talent Acquisition to ensure that all HR policies and procedures are followed in accordance with company guidelines and legal requirements.

Role will be located in Tampa HQ – Hybrid – In Office four (4) days a week.

In this role you will:

• Develop and implement policies and procedures. Including maintaining the US MM Handbook.
• Foster a positive work environment and culture.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and implement performance improvement processes.
• Working with the CPO, maintain our total rewards program.
• Assess training needs and lead non-technical training programs for managers.
• Provide decision support to management through HR metrics in partnership with the People Operations Specialists.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• 401K System administration.
• Work with finance to run US payroll.

We are looking for someone who has:

• Bachelor’s degree in Human Resources or related field.
• 5-7 years of experience in Human Resources, with a focus on software companies.
• Strong knowledge of federal, state, and local employment laws and regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office.
• ADP WorkForce Now experience.

You may be a good fit if you have these additional skills and/or educational background:

• SHRM Certification
• Principal Financial 401K Administrative experience
• PowerBI or other analytics tools
• Certifications in Leadership Development programs (Situational Leadership)
• Familiarity with EI-9 Compliance

Foundational Competencies:

• Situational adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
• Resilience – rebounding from setbacks and adversity when facing difficult situations.
• Collaboration – building partnerships and working collaboratively with others to meet shared objectives.
• Self-awareness – using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Decision Making – making good and timely decisions that keep the organization moving forward.

Why Mad Mobile?

Mad Mobile is the #38 fastest-growing company in Florida and #9 on the Tampa Bay Times Top 100 Workplace List. We’re proud of our culture and promote diversity and a healthy work-life balance.

What about the benefits, you ask?

At Mad Mobile, we're committed to taking care of our employees right from the start. That's why there's no waiting period for our plans – they kick in from day one. We're proud to offer market leading benefits for medical, dental, and vision and cover a generous amount of your premiums. To make sure you're off to a great start, we even provide you with a $1000 HSA contribution (prorated based on your start date and split into two payments).

Additionally, we provide a 401(k) plan with a matching contribution of up to 6%, and the best part is you're fully vested from day one. At Mad Mobile, we're not only building the next generation of in-store experiences; we're also building the next generation of incredible teams.

EEOC Statement

Mad Mobile is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

* Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Mad Mobile does not accept unsolicited headhunter and agency resumes. Mad Mobile will not pay fees to any third-party agency or company that does not have a signed agreement with Mad Mobile.