Senior HR Operations Specialist

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the role:

We're growing! Join our dynamic HR team as a Sr. HR Operations Specialist! The Sr. HR Operations Specialist will share in our global mindset and drive our HR processes with our cross-functional teams. These individuals drive operational excellence in our day-to-day HR processes and continuously seek out ways to improve our client service interactions. Do you have a strong focus on employee experience? Do you demonstrate strong problem-solving skills? Do you drive to get work done well and expediently? Then we look forward to meeting you! 

Icertis is building for greatness, and we need a Sr. HR Operations Specialist who can help drive our highest HR value initiatives. 

This position will be based at our Bellevue, WA HQ office working in a hybrid environment. The Sr. HR Operations Specialist will be required to work from the Bellevue, WA office at least 2 times a week. 

What you will do:

• Effectively manage the end-to-end employee lifecycle processes, including onboarding, employee records management, transfers, promotions, and offboarding. 
• Ensure a best-in-class employee experience through demonstrating FORTE. 
• Handle inquiries from employees related to HR policies, benefits, and general HR matters. 
• Ensure hiring managers and new hires complete respective checklists and onboarding requirements (new hire checklists, onboarding plans, I-9, and other onboarding paperwork). 
• Schedule required orientations for new hires and facilitate HR orientation. 
• Send new hire kit. 
• Partner with HR COEs and cross-functional stakeholders to ensure seamless execution of workflow, processes, and deliverables. 
• Support HR audits and maintain recordkeeping compliance (personnel files, medical files, etc.). 
• Maintain up-to-date data in HRIS by accurate data entry, data processing, and data correction. 
• Generate regular reports to support HR analysis and metrics. 
• Support implementation, testing, and adoption of new HRIS tool. 
• Identify opportunities to optimize HR processes and improve operational efficiency. 
• Participate in continuous improvement projects related to HR operations. 
• Update/maintain HR policies and procedures, as required. 
• Stay up to date with U.S. labor laws and regulations to ensure HR processes and policies are aligned with legal requirements. 
• Support Employee Engagement activities and social events. 
• Support front desk office management activities, as needed. 

What you will bring:

• 3+ years of HR operations experience; experience in other HR COE areas a plus! 
• Bachelor's degree preferably in Human Resources, Business, or related field. 
• a PHR or PHR certification highly preferred. 
• High volume end-to-end employee lifecycle experience. 
• Prior experience working in a fast-paced, high growth environment with an agile mindset and ability to problem-solve is highly desirable. 
• Demonstrated ability to exercise sound judgement and handle confidential information and conversations appropriately and with care.  
• Time Management, prioritization, organizational skills, attentiveness, and keen attention to detail. 
• Excellent communication skills (written and oral), good interpersonal skills and ability to develop and foster peer-to-peer relationships with partner counterparts and internal team members. 
• A strong team player - comfortable and motivated working in a collaborative environment, with the ability to build relationships with key stakeholders. 

$30 - $45 an hour

What we offer:  

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis "Four Rings of Responsibility": Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.  

 

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program.  Here are some of the other reasons Icertis Places First in Washington's 100 Best Companies to Work For | Icertis

 

       Equity (RSUs) and shared ownership in the company 

       Flexible work environment

       Paid maternity and paternity leave 

       7 Days for Humanity - 7 paid volunteer days 

       Generous holidays including the 4th of July week off - paid 

       Free professional and leadership coaching

       Annual personal development allowance 

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

 

By submitting your application you acknowledge that you have read Icertis's Privacy Policy ( https://www.icertis.com/privacy-statement/)

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.