Senior Family Resource Specialist

Under the direct supervision of the Program Director, the Senior Family Resource Specialist is responsible for all Family Resource Specialist job duties as outlined in the Family Resource Specialist job description. Additional responsibilities of the Senior Family Resource Specialist include assisting with the training and mentoring of new workers, coordinating and supporting the work of the FRSs for the Healthy Families program, provides supervision to the FRSs and other staff as needed, coordinating parent groups and special projects, conducting outreach for the program, and assisting with office and supervisory coverage in the absence of other supervisory staff.

• Need Driver's License and Access to a Vehicle
• Schedule: Monday - Friday 9am - 5:30pm - Flexibility, Some weekends for Outreach Events
• Provides transportation to and from visits and trainings with mileage reimbursement as per staff automobile policy; must have full access to vehicle during work hours.
• Provides orientation, training, supervision and support to assigned Family Resource Specialists.
• Identifies training and professional development needs within the program, particularly for the enhancement of clinical and assessment techniques for ongoing work with families.
• Assists with supervision of interns or volunteers.
• Provides a minimum of 1.5 hours of protected individual supervision per week to assigned FRSs.
• Completes annual performance evaluations on all assigned personnel.
• Coordinates the program’s quality assurance activities according to the Quality Assurance Plan.
• Implements all required supervisor and FRS quality assurance activities for submission to the Program Director.
• Ensures participant families receive Parent Survey services during staff absences or vacancies.
• Demonstrates knowledge of intervention in areas such as, but not limited to domestic violence; substance abuse; mental health; family systems; and child abuse and neglect reporting laws and appropriate follow-up.
• Provides presentations to other organizations regarding the Healthy Families program and assists with other forms of outreach.
• Acts as a liaison between the program and other community agencies including developing relationships and acquiring Memoranda of Understanding.
• Assures that referrals are completed and collaborates internally and externally to ensure effective outreach strategies are implemented and participants are receiving appropriate services.
• Attends regional and statewide Program Managers meetings and other relevant meetings as requested.
• Initiates consistent supportive dialogue with professional counterparts at other regional sites.
• Helps facilitate weekly or bi-weekly team meetings and huddles; participates in in-house and external committees as requested.
• Assists with daily oversight of staff assignments and tasks to assure office and program functioning.
• Works to assure ongoing referrals between the Healthy Families division and other community and health services.
• When there are no supervisors available, assists with office coverage, contacts appropriate personnel during crises and assures appropriate and comprehensive follow-up, and confirms that all staff have called-in at the end of the day.
• Works with Family Resource Specialists and Family Support Specialists to assure optimal achievement of program objectives, utilizing the program’s data system.
• Assists Directors with program reports, particularly as related to achievement of program performance targets and goals.
• Acts as a role model to the other staff as to the importance of working as a team, supporting supervisory decisions, and implementing policy.
• Performs other related duties as assigned or perform other duties, when necessary, in a timely manner.

High school diploma or GED - Required

Master’s or bachelor’s degree in human services or field related to working with children and families. - Preferred

WORK EXPERIENCE

3 years of relevant experience - Required

At least 2 years of experience in Healthy Families - Preferred

Valid Driver’s License - Required

Basic computer and internet navigational skills- Required

Computer literacy with Windows-based operating systems and MS Office applications (Word, Excel, Outlook, PowerPoint) - Required

Bi-lingual Spanish - Preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is frequently required to climb or balance and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Employment Opportunity/Affirmative Action:

The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, it does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.

Please visit www.Institute.org for more information.