Address
Form of workJob Description
Primary Activities / Responsibilities
Design, implement, and maintain secure and scalable remote access solutions using MS Terminal Services, Azure, and AWS cloud technologies.
Configure and manage Remote Desktop Services, RemoteApps, and Remote Desktop Gateway, ensuring optimal performance, availability, and security.
Upgrade and re-platform legacy applications to run on terminal services and cloud platforms, using tools such as Azure Migrate, AWS Application Migration Service, and Windows Compatibility Mode.
Monitor and optimize the performance and utilization of terminal services and cloud resources, using tools such as Azure Monitor, AWS CloudWatch, and Windows Performance Monitor.
Troubleshoot and resolve complex issues related to terminal services, networking, and cloud infrastructure, using tools such as Azure Network Watcher, AWS VPC Flow Logs, and Windows Event Viewer.
Document and update the design, configuration, and operation of terminal services and cloud solutions, using tools such as Azure DevOps, AWS CloudFormation, and Windows PowerShell.
Own and design the applications intake process for terminal services, ensuring compliance with security and governance standards.
Implement automation and patching strategies for terminal services and cloud environments, using tools such as Azure Automation, AWS Systems Manager, and Windows Update.
Qualification and Experience:
- BS in math, computer science, engineering or relevant field required
At least 5 years of experience in MS Terminal Services, including Remote Desktop Services, RemoteApp, and Remote Desktop Gateway.
At least 3 years of experience in Azure and/or AWS cloud technologies, including virtual machines, application streaming, networking, security, and storage.
Strong knowledge of networking protocols and concepts, such as TCP/IP, DNS, DHCP, VPN, NAT, and firewalls.
Experience in network segmentation and server hardening, using best practices and tools such as Azure Security Center, AWS Security Hub, and Windows Defender.
Ability to troubleshoot and resolve complex issues related to terminal services, networking, and cloud infrastructure.
Excellent communication and documentation skills.
Certifications in MS Terminal Services, Azure, and AWS are preferred.
ITIL Foundation.
Experienced with aligning the organization and communicating complex technical decisions.
Excellent written, verbal, negotiation.
Professional Competencies:
Working across boundaries: Demonstrates skill in developing and maintaining networks that span divisions and geographical boundaries.
Strategic Thinking: Demonstrates the ability to adapt current work processes to meet emerging needs and changes in job responsibilities. Demonstrates the ability to evaluate new ideas and proposed methods for practicality and ease of implementation.
Problem Solving: Demonstrates the ability to identify and integrate patterns, trends and inconsistencies across multiple data sources to determine their broader implications. Demonstrates the ability to quickly identify potential sources of problems and develop imaginative solutions.
Proven ability to execute the plan and deliver on time and withing the budget.
Ability to take initiative and work with minimum direction in a highly demanding environment.
NOTICEFORINTERNALAPPLICANTS
InaccordancewithManagers'Policy-JobPostingandEmployeePlacement,allemployees subjecttothispolicyarerequiredtohaveaminimumoftwelve(12)monthsofserviceincurrent positionprior toapplyingfor openpositions.
If youhavebeenofferedaseparationbenefitspackage,buthavenotyetreachedyour separationdateandareofferedapositionwithinthesalaryandgeographicalparametersasset forthintheSummaryPlanDescription(SPD)ofyourseparationpackage,thenyouarenolonger eligible foryourseparationbenefitspackage.Todiscussinmoredetail,pleasecontactyour HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.
Expected salary range:
$0.00 - $0.00Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
naRequisition ID:R271712
