We are seeking an experienced EMS Engineer to support a DHS contract in Washington, DC. This is a newly awarded follow on contract that started in January 2024. This position requires a TS/SCI and a DHS EOD.
You will work with a team of professional engineers supporting operations at the USCG HQ facility and DHS HQ in telecommunications, systems monitoring, issue resolution, installation and upgrading of advanced information systems.
Required Skills and Abilities:
- Proven experience with ServiceNow operational capabilities
- Incident management
- Ability to create required reports
- Knowledge of several key SNOW modules: Assets, CMDB, KM
- Experience working with data models distilling information into categories for use in data systems.
- Experience with Web Services and REST architecture
- Scripting skills in one or more of the following: MRL, PERL, JSON, Python, Groovy, JavaScript, etc.
- Systems monitoring with SNMP, BMC Software, log analytics, WMI, WinRM and scripting languages.
- Event management and processing through email, SNMP, and agent-based sources on multiple monitoring platforms.
- Programming skills in production environments using change revision software such as GitLab/GitHub to maintain version controls.
- Web Server administration
- Configuration and administration of Apache on Windows and Linux
- Configuration and administration of Microsoft IIS
- Proven knowledge of Windows and Linux server administration in an enterprise environment
- Proven knowledge on upgrade and patching processes best practices
- Proven troubleshooting skills
- Proven ability to create and/or customize dashboards across several platforms such as:
- BMC
- DX Spectrum
- Splunk/Splunk Enterprise
- Security certificate PKI Certificate management
- 5+ years of Linux Administration
- RedHat
- Ubuntu
- Linux Scripting: Bash, Perl, Python
- 5+ years of Windows Administration
- Microsoft Windows Certification
- PowerShell, WMI, ADSI, WSH
- Understanding of security controls used in the Federal government
Education/Experience:
- Bachelor's Degree in Computer Programming, Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
- 8+ Years of related IT Experience
Benefits and Perks
Compensation
- Industry competitive salary well above market average
- 401K plan with 4% company match, immediately fully vested
- Referral bonuses up to $5,000
100% company-paid benefits
- Cigna OAP $0 deductible Medical plan for employee + family
- Vision and Dental plan for employee + family
- Short Term Disability for employee
- Long Term Disability for employee
- Life Insurance for employee
Flexible Paid Time Off Policy
- 180 hours (minimum) per year of PTO with additional time at manager discretion
- 10+ Company Holidays per year
- 6 weeks paid maternity and paternity leave
- Flexible work environment to accommodate commuting, family and personal schedules
Career Growth
- Company sponsored training and certifications
- No questions asked professional/business/technical book reimbursement
- Company paid training and conference attendance and travel expenses
Company Overview
Innovative Data Solutions (IDS) is a small business specializing in engineering and supporting mission critical IT infrastructure for the US Government Intelligence, Defense and Homeland Security communities.
Established in 2008, IDS has 15 years of experience delivering IT solutions to the Federal market. We're a small company of technology enthusiasts and we thrive on exceeding expectations. We specialize in Hybrid Cloud Infrastructure, Enterprise Storage, High Performance Computing, Cybersecurity and Data Analytics. Across these technology areas we provide full lifecycle services: strategy, design, implementation and operations.
IDS engineers are based in Washington, DC and St. Louis, MO and are experienced working with US Government installations across the US, Europe and Asia.