Senior Director Information Technology And Software Engineering

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:
Regular
Job Description :
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Why Work At Breezeline?
As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values - How we act
We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality.
And here is how we do it.
Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right.
Job flexibility: We think everything you do matters - at work and home.
Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.
Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business.
Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!
Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.
Direct Report to: Vice President Engineering
Job Summary
This dynamic role is responsible for leading, developing and executing the strategic priorities for the Information Technology function which includes IT operations, development operations and Software Engineering for both internal and external customers. This role will report directly to the Vice President Engineering based out of the Rochester, NH office.
Job Responsibilities:

• Lead and expand a software development practice responsible for developing tools, APIs and applications to support and interconnect Breezeline products and services
• Lead a web development group and oversee modernization of web technologies
• Partner with data management team and its analysts to ensure data is properly extracted from all relevant sources within the company to allow for its analysis and to facilitate artificial intelligence efforts
• Manage the private cloud and discrete server infrastructure including VMWare, HP, Netapp, Windows, Linux and related technologies
• Manage the public cloud infrastructure and planning and executing a targeted private to public cloud migration ensuring any migrated services are modified as necessary to ensure maximum cloud benefit
• Lead the desktop and laptop infrastructure and related software and staff supporting over 1,000 colleagues.
• Lead the call center technology including the IVR/ACD/SIP software stack
• Partner with the corporate cyber security to ensure resources are architected and deployed in a secure fashion
• Partner with Cogeco CTO office to execute transformation and modernization initiatives
• Manage the development of security and coding procedures to ensure effective patching and vulnerability management
• Collaborate with internal auditors to validate policies and procedures, ensure compliance and when necessary, ensure mitigation is in place to minimize risk
• Assume all budget responsibilities for Information Technology and ensure that capital is spent in an efficient manner
• Mentor, lead, and develop the team to ensure they have the technical, functional and core competencies to deliver business results and remain agile in a changing business environment.
• Foster a highly engaged workplace by ensuring a culture of collaboration, adaptability, resilience, mutual respect, and fun.

Job Qualifications:

• Bachelor's degree
• 10+ years' leadership experience in an Information Technology role with a track record of mentoring, leading and developing talent
• Experience leading Software Development teams, preferably in an agile, DevOps, and/or CI/CD environment
• Ability to use computer-based office applications such as Excel, MSWord, Google gSuites etc.
• Cable/MSO experience a plus
• Demonstrated competence of security concepts and best practices required
• Knowledge of common software development methodologies, practices, integration approaches and load balancing/high-availability strategies
• Attention to detail and accuracy required.
• Ability to thrive in a dynamic, fast-paced environment where learning and growth are promoted
• Internally motivated, able to work proficiently both independently and in a team environment
• Strong communication skills with both internal team members and external business stakeholders
• Strong initiative to find ways to improve solutions, systems, and processes
• Ability to travel unassisted via air and/or vehicles with or without reasonable accommodation
• Ability to remain adaptable, agile and resilient in fast paced environment

#LI-Hybrid
Benefits:

• Competitive salary
• Medical coverage (including prescription and vision plans)
• Dental coverage
• Life Insurance (1x salary at no cost to employee)
• Long and short-term disability insurance (no cost to employee)
• Voluntary employee, spousal, and child life insurance
• Company recognized Holidays with additional Floating Holidays
• Paid Time Off (PTO) programs
• Comprehensive Flex Work Policy
• 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
• Participation in the Employee Bonus Plan
• Participation in the Cogeco Stock Purchase Plan
• Complimentary and discounted broadband services (for those in our service area)
• Tuition Reimbursement
• Headspace Membership
• Betterhelp Membership
• Opportunities for LinkedIn Learning subscriptions for select colleagues

Location :
Quincy, MA
Company :
Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com