Senior Director, Development & Communications

About the Organization:

At Family & Child Empowerment Services (FACES) SF, we envision a future where all families have what they need to live, grow, and thrive in San Francisco. We provide families with high-quality early childhood education, after-school and summer enrichment, job support, training, and placement, and comprehensive family support services and referrals. We work across the city, with a focus on Bayview (early childhood and afterschool/summer enrichment program), Hayes Valley (our infant-toddler site), Haight-Ashbury (preschool), Vis Valley (workforce development and community support), and 35 family childcare homes across the city. This is a hybrid role; 2-3 days in the office would be required.

OUR VALUES:

Centering families: We develop trusting and authentic partnerships that hold families' needs, strengths, and expertise at the center of our work.

Building inclusive communities: We cultivate vibrant and inclusive communities where people from diverse backgrounds build solid connections and feel a sense of belonging.

Always learning: We are lifelong learners who continuously improve our programs based on data, research, and community input to ensure impactful and high-quality services for families.

POSITION SUMMARY

The Senior Director of Development and Communications will work closely with the CEO and Board of Directors to build FACES' partnerships with our community, funders, and other key stakeholders. Our ideal candidate is a dynamic, media-savvy storyteller who can develop and implement fundraising, branding, and communications strategies that increase the impact of FACES' programs, both within and beyond the San Francisco community. The Senior Director reports to the CEO and is a member of the senior leadership team. This position manages a grants manager and several consultants, with opportunities to grow the team over time.

Do you want to make a difference in the lives of young children and families in San Francisco? Are you a great storyteller and an experienced and passionate fundraiser? Then we want to hear from you!

Primary Responsibilities:

Fundraising (40%)

• Alongside the CEO and Board, raise approximately $1M annually in private funding through a mix of foundation, corporate, and individual giving. Support the CEO and Board in the identification, cultivation, and solicitation of individual major gifts. Manage a portfolio of major donors/prospects for cultivation, stewardship, and solicitation.
• In partnership with our Grants Manager, support the management of grant applications and implementation for government funding opportunities and existing grant renewals.
• Ensure a comprehensive accounting, transmittal, and acknowledgment process for all donations, including donor records and recognition, is created and maintained.
• Work collaboratively with the Finance Department in the monthly reconciliation of donations and grants, the creation of the annual budget, and the development of budgets for grant requests.
• Stay current on tax laws and other IRS rulings which affect charitable giving.
• Champion best practices in the nonprofit and fundraising fields in the performance of duties

Communications and Event Planning (40%)

• Partner closely with the CEO and other senior staff to build, implement, and sustain a new branding strategy, which includes a style guide, brand position, and communication strategies for our website as well as print and digital media (PowerPoints, brochures, flyers, merch, and social media).
• Create a compelling annual report and quarterly newsletter that shares data and stories around our programming and mission.
• Maintain our social media presence on a regular basis (minimum weekly) in order to inform, engage, and enlist community stakeholders around our mission.
• Support staff in procuring materials for and documenting community events, and lead the planning and implementation of annual large events with sponsors or donors (e.g. annual carnival, annual fundraisers, conferences, partners' events, etc.)
• Support program teams to create communication materials required to reach diverse groups of community partners, families, and other stakeholders
• Manage external communication opportunities ranging from news stories, panel appearances, and conference attendance, and ensure that leadership is well-prepared to represent FACES SF.

Internal and External Leadership (20%)

• Serve as staff liaison to the Board of Directors' External Relations Committee, effectively collaborating with and engaging its members in support of the agency's development goals
• Lead the preparation of a Board packet and agenda for each quarterly Board meeting
• Supervise grants manager and oversee volunteer engagement, including providing mentorship and training opportunities as appropriate
• Design and manage, with admin support, our emerging volunteer engagement program
• Liaise as needed with government entities and other outside groups in order to stay aware of funding and community engagement opportunities
• Serve as an enthusiastic and committed member of our Leadership Team
• Represent FACES to outside professional organizations with engaging content and a persuasive message

QUALIFICATIONS:

• 8+ plus years of experience as a development or communications professional with nonprofit or social impact organizations; local Bay Area fundraising experience preferred
• Experience building a development strategy that thoughtfully blends branding, marketing, and fundraising to achieve big organizational goals
• Strong knowledge base around and fundamental adherence to the principles, ethics, tools, networks, and best practices of equitable and impact-driven fundraising, including the strategic cultivation and integration of governmental, foundation, corporate, and individual funders
• Highly proficient communication skills, including social media, large-group in-person and virtual presentations, donor and other stakeholder decks, all-staff trainings, and effective 1:1 and team communication
• Strong alignment with and commitment to FACES SF's mission; and a willingness to reflect and grow in pursuit of that mission joyfully and humbly
• Bachelor's or advanced degree, or equivalent skills/experience; CFRE, or other fundraising certifications valued
• Strong experience with the design and implementation of identification, cultivation, and solicitation strategies and techniques
• Exceptional capacity for creative, independent, and critical thought and an appreciation for complexity and nuance
• Self-motivated and able to work independently, as well as an ability to partner with and support program leaders throughout an organization, as well as with other members of senior management and the Board of Directors
• A high degree of self-awareness, and a spirit of curiosity
• Reliable and consistent, with meticulous attention to accuracy
• Competence with technology, including Google Suite, Microsoft Office, website maintenance, Canva, and CRMs; knowledge of Salesforce preferred
• Able to work well under pressure, with good judgment and decision-making abilities
• Working understanding of highly confidential environments and ability to maintain confidentiality
• A sense of humor! We believe that joy and justice go hand in hand!

WHAT WE OFFER:

• Healthcare premiums are 100% paid for employees and 25% paid for dependents
• Three weeks of vacation (with a ladder to four by Year 5), a paid one-week winter closure between Christmas and New Year's, ten sick days, and ten paid holidays
• A retirement plan with an employer matches up to 7% of your salary
• A chance to positively impact the lives of children and their families
• Opportunity to join a movement to achieve educational, economic, and racial justice!
• A fun, dynamic, and collaborative working environment

FACES SF is a welcoming workplace for all. We embrace diversity in every form race and culture, gender identity, sexuality, country of origin, religion, and/or ability. Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.