Senior Data Scientist, Operations

About the Role

As a Senior Data Scientist, Operations at Coalition you will be responsible for helping improve efficiency and drive process improvement within the organization by reviewing company procedures, collecting data, and applying analytical/ statistical techniques to streamline operations and reduce wasted time and resources. You will work closely with the business stakeholders to understand current processes, limitations (both system and legal/compliance), and opportunities to improve workflows. You will be expected to evangelize operational improvements within the business units and monitor/report to senior leadership on the impact from the changes. You will thrive on identifying data-backed opportunities to grow our revenue and reduce our costs.

This is a remote position that can be based anywhere in the United States or Canada.

Responsibilities

• Lead cross-functional projects using analytical and statistical techniques to discover insights that will guide strategic operational decisions and uncover optimization opportunities
• Collaborate with the sales team to improve cost-effectiveness across all business units.
• Review company policies and business processes, using statistical techniques to improve decision-making and develop new policies and procedures to reduce operational inefficiencies
• Lead the design and delivery of data models, reporting systems, data automation systems, dashboards and performance metrics that support key business operational decisions
• Enhance end-to-end insurance workflow and improve cross-departmental engagements
• Train employees to use new systems or follow new processes
• Mentor junior employees

Skills and Qualifications

• A Bachelor's degree in Statistics, Economics, Mathematics or related technical field
• 5+ years of experience in related analytical, data science or consulting background 
• Experience with sales & servicing tools like Salesforce, Zendesk, Hubspot, Zoho etc
• Expert SQL proficiency with proven competencies in designing well-architected data models, optimizing for query performance, and clearly documenting code
• Understanding of and experience with experimental design, statistical methods and machine learning
• Work in Tableau, Looker, or similar visualization / business intelligence platform
• Strong programming skills in Python, R, or similar programming language
• Strong communication skills and ability to convey complex topics to non-technical audiences
• Passion, drive, and a deep sense of responsibility. We build the systems that keep us and our customers safe!

Bonus Points

• Experience in insurance, insurtech and fintech industries
• Experience with DBT, Airflow or similar analytics workflow tools is a big plus
• Experience with operational tools and business systems such as Amplitude, Google Analytics, Marketo, Salesforce, Segment, or Zuora a plus
• Experience using data science tools like scikit-learn, pandas, numpy, XGBoost, TensorFlow
• Exposure to causal inference and other advanced statistical methods

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
• Competitive compensation and opportunity for advancement

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