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SalaryWhy Charlie Health?
Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.
Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.
Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.
About the Role
As the first Senior Data Scientist at Charlie Health, you'll help shape our data-driven future. You'll leverage your expertise in machine learning and statistical analysis to build and deploy impactful models that optimize our programs and patient experiences. You'll leverage your skills and expertise to address problems ranging from predicting a client's likelihood of successful completion of Charlie Health's program, recommending personalized therapist matches to fit a client's needs and preferences, or predicting and preventing appointment no-shows. Your work will directly impact the lives of teens and young adults seeking mental health support with Charlie Health.
Responsibilities
- Develop and deploy high-quality, impactful machine learning models with rapid time to value
- Design, validate, and implement predictive models for tasks like session attendance likelihood, discharge readiness, and readmission risk
- Optimize complex processes through model-driven insights (e.g., therapist assignment, group session matching)
- Collaborate closely with product, engineering, and care strategy teams to translate data into actionable solutions
- Act as the product owner for data science initiatives, proactively identifying opportunities and building out a roadmap
- Monitor model performance, evaluate results, and iterate to continuously improve model effectiveness
- Mentor and educate other team members, fostering a collaborative data science culture
Requirements
- 3-5+ years experience in a data science role at a fast-growing organization
- Experience building data science models from scratch and collaborating with Product and Engineering teams to translate models into productized solutions that drive quantifiable business value
- Bachelor's degree in Data Science, Statistics, Mathematics, or a related field required
- Proven track record in developing and launching successful ML based business solutions
- Solid understanding of statistical methods and principles
- Proficiency in Python and relevant data science libraries (e.g., scikit-learn, TensorFlow, PyTorch)
- Excellent communication and collaboration skills to bridge the gap between technical and business needs
- Stakeholder management skills to effectively identify, calculate, and communicate the value of data science initiatives
- Strong work ethic, self-motivation, and a passion for making a positive impact
- Please note that this position is located in New York, NY and is expected to adhere to a 4-day in-office hybrid work schedule. Candidates must be located within 75 minutes' commuting distance of the NYC office. #LI-Hybrid
Preferred Qualifications
- Experience working in a high growth, scaling environment
- Healthcare or software industry experience
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The expected pay for this role will be between $148,500 and $228,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.
So—what do you think?
If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have young people to save. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.
Please do not call our public clinical admissions line in regards to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
