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Form of workJob Description (Posting).
Position Title: Datacenter Operations Manager
Location: Princeton, NJ (onsite from day - 1)
Rate: $62/hr
Duration: 6 Months
Post uploading the profiles on iTap, please share the submission details on aaiman.a@hcl.com as well.
Responsibilities:
Qualifications:
Position Title: Datacenter Operations Manager
Location: Princeton, NJ (onsite from day - 1)
Rate: $62/hr
Duration: 6 Months
Post uploading the profiles on iTap, please share the submission details on aaiman.a@hcl.com as well.
- Oversee data center facilities, manage and coordinate with 3rd party vendors, and support processes for the hosting landscape.
- Responsible for change management, infrastructure transformation, and managing the server landscape.
- Understand coordinating operations and recovery solutions to ensure an efficient, effective and secure data center solution.
Responsibilities:
- Manage Data Centers operations which includes Planning, installation and support of infrastructure Systems (Server, Storage, Switches, Tape Library etc.)
- Prepare and keep up to date documentation (Rack Elevation Diagrams, Inventory management, Standard Operating Procedures, Work Instructions)
- Lead and supervise a team of Data Center technicians responsible for maintaining data center infrastructure.
- Provide guidance and training to DataCenter operations engineers and quarterly / annual performance reviews for the team members.
- Create SLA and performance metrics, capacity planning reports and present the same in monthly operations review to Leadership.
- Should have hands on experience with managing Data Center operations.
- Track project progress and evaluate risks, opportunities, and escalations of issues to management and stakeholders.
- Strategic Planning and forecasting, manage individual performance and delivering performance reviews.
- Should have experience working with ServiceNow Incident / Change management procedures
- Collaborate with stakeholders and 3rd party vendors to ensure project and programs are completed successfully by resolving complex business issues
- Collaborate with upper management in prioritizing the infrastructure portfolio, budget/spending, and business priorities for the server room and datacenter landscapes.
- Manage server and application upgrades and release changes (application support packages, system copies and the relocation of system landscapes)
- Oversee the operation, installation, and logistics of systems in the outsourced data center and the local site computer rooms
- Implement data center policies and Disaster Recovery Plan
- Oversee updates of the OS, DB, and underlying systems with the datacenter hosting teams and the internal stakeholders.
- Should be OK to travel to Datacenters across US
Qualifications:
- Bachelor's degree or equivalent
- Must have at least 8 years of Data Center management experience at least 3 years of people management experience
- Must have experience with managing the environment for Servers, storage and network systems)
- Past experience in a Life Sciences division related to manufacturing is preferred.
- Well-versed in ITSM Incident / change control management
