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SalarySenior Consultant of Services
Position Summary
We are seeking a highly motivated Senior Consultant to join our team. As a Senior Consultant, you will be responsible for providing expertise and guidance to our clients during software implementation projects. As a Subject Matter Expert, your role will involve working closely with clients to understand their business needs, designing and configuring software solutions, conducting training sessions, and ensuring successful software deployment and adoption.
You’ll have the opportunity for rapid growth and advancement within a fast-growing, high-tech, energy software provider. No two days are the same - you'll never stop learning and growing. You'll have the autonomy to make important decisions while receiving support and guidance along the way.
We prefer that this position be in Texas (Houston, Dallas or Austin) or in Tulsa, OK where WES was founded. For the right candidate; however, this position may be remote. You'll receive competitive benefits and have the opportunity to earn an annual performance bonus. W Energy Software’s environment is one of continuous learning and continuous achievement; you'll have access to opportunities to expand your skillset and share your knowledge with others.
You will enjoy working in a flexible environment where mutual respect is a key ingredient. The team is supportive, very talented and is always encouraged to communicate ideas with the executive team. Our Client Services team is critical to our continued success and is appreciated as such.
Responsibilities
- Lead collaboration with clients to understand their business objectives, requirements, and pain points related to software implementation.
- Conduct thorough assessments of clients' existing systems, processes, and workflows to identify gaps and opportunities for improvement.
- Establish and nurture strong relationships with key client stakeholders and act as a point of contact throughout the implementation process.
- Lead collaboration with internal teams, such as software developers and project managers, to ensure seamless integration of software solutions into clients' existing infrastructure.
- Develop and execute implementation plans according to project scope, timeline, milestones, and resource requirements.
- Lead software configuration, customization, and data migration activities to ensure accurate and timely implementation.
- Lead training sessions and workshops for clients' end users to ensure successful adoption and utilization of the software.
- Initiate ongoing support and guidance to clients during the implementation process, addressing any issues, questions, or concerns that may arise.
- Develop and deliver training materials, user guides, and documentation to support clients' understanding and effective use of the software.
- Identify and mitigate risks and issues that may impact the successful completion of the implementation projects.
- Collaborate with project managers to ensure projects are delivered on time, within budget, and according to quality standards.
- Provide guidance to teammates.
Requirements
- Bachelor's degree or equivalent work experience.
- 3+ years of experience in software implementation, consulting, or related roles, preferably within the software or energy industry.
- 3+ years of experience in configuring and customizing software solutions to meet requirements.
- Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and convey complex concepts.
- Ability to work independently and as part of a team in a fast-paced, remote, and dynamic environment.
- Strong problem-solving and analytical thinking abilities.
- Willingness to travel to client sites as needed.
- A drive to continue learning, specifically about the energy business and the W Energy Software.
- Ability to prioritize and multi-task.
- Good organizational and time management skills.
- Strategically collaborate with cross-functional teams to ensure implementations stay on track.
- Experience with JIRA.
- Experience with SQL.
- Must have 3+ years of industry or software implementation experience in at least one of the following areas: oil and gas revenue accounting, production accounting, financial accounting, tax & regulatory, gas processing, crude/gas/NGL transportation.
Preferred
- PMP certification
