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SalaryOur fast-growing home healthcare company across the state has a full-time opening for an additional Senior Care Coordinator / Scheduler in Orlando FL. This position requires exceptional customer service skills, great attention to detail, the ability to multi-task and work independently. The right person must have a positive attitude and be able to handle high-stress situations on a daily basis and the ability to complete the following tasks:
- Answering & handling high call volume
- Detail-oriented
- Strong Computer Skills
- Referring caregivers from a pool of CNAs to clients on an ongoing basis
- Excellent communication skills and the ability to work in a team approach
- On-call is required
Answering phone calls during regular hours (weekdays) Monday - Friday 9:00 - 5:00 pm Ability to answer phone calls after hours when needed (weekends) Friday 4:30 pm through Monday until 9 am. Other office support as needed.
Education and Experience Requirements:
- High school graduation or the equivalent
- One year of related healthcare experience
- Must possess a valid driver's license
Knowledge, Skills, and Abilities:
- Must possess excellent customer service skills
- Must be able to understand and uphold the policies and procedures established by Concierge Care
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to work independently, maintain the confidentiality of information, and meet deadlines
- Must demonstrate discretion, integrity, and fair-mindedness consistent with company standards, practices, policies, and procedures
- Must have the ability to organize and prioritize daily, monthly, and yearly work
- Must be able to establish good working relationships with management, colleagues, and their staff
- Must present a professional appearance and demeanor
- Must be patient and friendly on the telephone with clients and staff
- Must have computer skills and be proficient in Word and Excel
The salary will be based on experience.
On-Call reimbursement is additional to Salary. Insurance, 401K, PTO and other benefits are available.
Great culture and team!
www.conciergecarefl.com
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Schedule:
- Monday to Friday
Experience:
- Healthcare Scheduling or Recruiting: 1 year (Preferred)
Work Location: In person
