Senior Benefits Specialist - Sunrise/Tampa, FL

Job Summary:

The Senior Benefits Specialist is responsible for the technical assistance of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan.

Supervisory Responsibilities: None

Duties/Responsibilities:

· Provide functional and technical expertise to the benefits department regarding client’s product inquiries and administration processes to achieve an exceptional customer service.

· Effectively manage and oversee all aspects of 401k plan administration, including computation of contributions within IRS guidelines and oversight of non-discretionary/profit-sharing allocations.

· Work closely with 401K third party administrative vendor to coordinate benefits eligibility and enrollments.

· Responds to benefits inquiries from managers and team member on plan provisions, benefits enrollments, status changes and other general inquires.

· Identify opportunities to improve processes and strategies, including preparing and analyzing audit reports.

· Responsible for technical problem solving though hands on communications with the benefit team.

· Educate the benefits team providing trainings and demos to ensure successful adoption of our software product and services.

· Coordinate and assist with set-up of online benefits administration.

• Collaborate closely with cross-functional teams to ensure successful resolution of client’s issues.
• Contribute to the development of best practice and tools for our clients support and software benefits.
• Track and report progress of benefits technical projects to internal stakeholders to maximize our client’s experience.

Required Skills/Abilities:

• Direct client contact and experience in a PEO Outsourcing environment
• Strong knowledge of PEO and all elements of employee benefits administration processing and management
• Sound technical knowledge.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and time management skills.
• Proven time managements skills with ability to meet deadlines and customer expectations.
• The ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• The ability to multitask effectively.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient in all Microsoft Office applications and SQL database management systems.

Education and Experience:

• At least two years related experience required.
• Above average working knowledge of MS office software (Word, Excel, Outlook)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Benefits:

• 401 (k) matching
• Dental Insurance
• Employee Assistance Program
• Flexible spending account
• Health Insurance
• Health savings account
• Life Insurance
• Paid Time Off
• Vision Insurance

Job Type: Full-time

Pay: $52,000.00 - $66,560.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote