Senior Audit Manager - Ia Quality Assurance (Compliance)

Citi's Internal Audit (IA) division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi’s numerous regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe.
IA maintains a Quality Assurance (QA) function that reports to the Chief Auditor Quality Assurance and the Group Audit Committee. The QA function provides independent assurance that IA has achieved and is maintaining appropriate standards of internal audit delivery (set against both IA’s own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors).
This role in the Quality Assurance function focused on the activities of the Legal, Compliance and Risk internal audit team involves close liaison with the global audit teams to ensure appropriate understanding, access to and the correct application of the IA methodology. In this role, you will be primarily partnering with the audit teams responsible for Compliance globally and also supporting the global QA team.

The role reports to the QA Director in New York.
Responsibilities(IA QA Function):

• Operate independently as a QA partner across the assigned SME audit teams, forming partnerships at all levels within IA. Support the QA Director (QAD) and Senior Audit Manager (SVP) in fostering a strong QA partnership with the Chief Auditors.
• Lead QA reviews and provide assurance over the quality of IA’s work via formal QA products (e.g., Scorecards, Thematic Reviews, Hot reviews and Regulatory/ QA Issue Validation) to ensure conformance with the IPPF IIA Standards and in line with industry best practices.
• Provide day-to-day support and guidance to the assigned audit teams on methodology-related matters by leveraging experiencing and using professional judgement.
• Through ongoing QA delivery work, provide credible and value-added check and challenge to IA stakeholders, with a keen focus on risk, an understanding of IA’s product/function coverage area, IA Methodology requirements and taking into consideration the overall impact.
• Establish and consistently maintain professional working relationships with IA Directors and Chief Auditors; assist the QA Director in maintaining IA stakeholder communications through monthly meetings.
• Be a change agent in the continuous improvement program to deliver and maintain a best-in-class QA function, sharing best practices and lessons learned with the IA and QA teams
• Contribute to continued improvement in IA and QA methodology and coverage through the delivery of QA products.
• Support QA Directors with periodic ad-hoc projects (e.g., research and development of QA specific training).
• Support QA Directors in the review and improvement of global IA methodology and practices, including innovation initiatives.
• Support QA Director in reviewing key internal QA deliverables and external deliverables.
• Support other QADs on an ad-hoc basis to ensure efficiency in delivering the QA Plan and consistent utilization.

Key Responsibilities (IA QA Compliance Role):

• Responsible for executing, documenting, and delivering QA products and reviews to a high quality, on time and efficiently. This includes:
• Effective project and team management (when assigned as the Audit Lead).
• Execute assigned audit testing (DEA, OTA, OET) and document results (including process flows).
• Prepare Scoping and Reporting Tollgate materials to be presented to QA Leadership Team.
• Provide ongoing and timely status updates of assignments, to SVP and QAD, including potential concerns, roadblocks, and escalations.
• Prepare key audit review documents: ASAM, APM, Testing Strategy and Audit Report.
• For issues raised against IA (risk based and regulatory), responsible for preparing the issue validation strategy, executing issue validation testing, documenting work performed and communicating results to IA stakeholders, QA SVP and QAD.
• Perform review of assigned Risk Based QA Scorecards in line with QA process and attributes, document review performed, discuss and present scorecard assessment rating, results, and conclusion to QAD (as part of Moderation process). Engage with IA Stakeholders to present results and discuss observations and lessons learned.
• Perform QA Hot Review of Regulatory Issue Validations (Strategy and Workpapers) completed by IA team, in line with QA process and Methodology timelines, prior to IA’s submission to Regulators. Engage with IA Stakeholders to discuss observations, concerns, and feedback. Post hot review, prepare RIV Scorecards to document QA review, and discuss lessons learned with IA Stakeholders.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications:

• 10+ years of audit experience, including leading and executing risk-based audits and issue validations (risk based and regulatory), preferably related to coverage of Compliance and Financial Crimes related risks.
• 7+ years of experience in a related role and/ with subject matter expert in Financial Crimes NAM and International Compliance related regulations, risks and typologies; including KYC, AML, AB&C, Sanctions and Consumer Regulations.
• Strong understanding of Industry/Regulatory Standards for an IA function (IIA Standards, FRB 13-1, FDIC, OCC HS, etc.).
• Strong knowledge (interpretation and execution) of Citi’s Internal Audit Methodology, preferred.
• Effective negotiation and interpersonal skills for interfacing with senior levels of Audit.
• Ability to consistently demonstrate strong communication skills; clear and concise written and verbal communication.
• Demonstrated experience in writing impactful audit reports and effective issues.
• Excellent project management and organizational skills and capability to handle multiple projects at one time.
• Demonstrated ability to execute on a portfolio of high-quality deliverables according to strict timelines.
• Must be a self-starter, flexible, innovative and adaptive.
• Ability to exercise independence of judgement and autonomy.
• Ability to work both collaboratively and independently, to navigate a complex organization and to operate with a limited level of direct supervision.
• Demonstrated ability to remain unbiased in a diverse working environment.

Technical Skills:

• Advanced analytical skills with strong critical thinking.
• Intermediate to advanced skills with Excel, word, PowerPoint, Tableau and/or other data analytics tools.

Certifications:

• Related certifications (CIA, CAMS, CFE, CFSA, CGSS, CPA, ACCA or similar) preferred.

Education:

Bachelor’s degree/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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