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Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
The Enterprise Platforms Loyalty and Benefits organization is looking for a talented and enthusiastic Product Owner to be a part of Offers Domain that manage Amex Offers globally. Apart from the existing customer journeys, there is a 3-year roadmap for Amex Offers Transformation which includes expanding Amex Offers into a modular and hybrid model which supports third party engagements. These responsibilities will include lead the transformation activities and build capabilities with their peer product managers across the Offers domain.
As the Product Owner, you will manage a scrum team that owns a set of capabilities and will collaborate with Product Managers and Senior Product Managers to execute on a roadmap and deliver on priority features and stories.
Responsibilities:
- Analyzes, researches, and supports the development of new and modified software capabilities.
- Supports Product Managers for new products or modifications to existing products.
- Manage a scrum team and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.
- Creates and maintains a product backlog for a specific product and ensures user stories are aligned to underlying product outcomes.
- Track and communicate progress of the user stories or features to stakeholders.
- Identifies technical problems and facilitates resolution of straightforward risks, issues, and changes tied to Product Management initiatives and processes.
- Documents updates in risks, issues, and changes as identified.
- Acts as a point of contact for internal inquiries. Escalates findings or issues to Senior Product Managers or leader.
- Full participation in and support of agile practices and ceremonies to reinforce the agile transformation of the delivery team.
- Work collaboratively across various stakeholder groups, including Loyalty, Marketing, Merchant, channel partners, technologies, and compliance, to envision and deliver Offer requirements.
- Build robust understanding of Amex Offers as well as competitive landscape while on the job.
Minimum Qualifications:
- Minimum 1 year experience as an associate product owner
- Familiarity with Agile tools like Jira and Rally
- Proficient knowledge of Agile and Scrum development methodologies and IT project management
- Team skills, including ability to establish and maintain effective working relationships with engineers within a scrum team and with other product owners
- Excellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirements
- Strong problem structuring and solving skills for straightforward problems
- Project management skills: ability to execute and track work of the team, identify risks and escalating in a timely manner
- Experience working in building large-scale, high-performance backend solutions is preferred
- Knowledge of Change Management practices is desirable.
- Bachelor’s Degree required.
Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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